Roman P Dgs

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They do not refund!!!!!!!!

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Contains 1 confidential file for company representatives

Guys, I hate to be that person, but this experience really left me frustrated. I had to return two linen hooded t-shirts due to sizing issues, which totaled over $300.

When I checked their return policy, I discovered they only offer in-store credit, no refunds.

To make matters worse, I reached out to them twice and never received a reply.

While I genuinely like their garments, this level of customer service is unacceptable. I won't be buying from them again.

Just a heads-up for anyone considering their products.

Best,

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Loss:
$350
Pros:
  • I like the merchandize
Cons:
  • No refund policy

Preferred solution: Full refund

Resolved
ENE E

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Verified Reviewer

Resolved: The Company failed to what they promised.

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Claudio Milano Couture - The Company failed to what they promised.
Claudio Milano Couture - The Company failed to what they promised. - Image 2
Updated by user Oct 18, 2021

Company fixed the issue and I have been provided with product replacement.

Original review Sep 17, 2021

I purchased 3 Linen Shirts online from claudiomilanocouture.

The 3 items came and one of the items was the wrong size (small instead of XL). I called the company and they promised to exchange the small-size shirt for XL.

They asked me to pay for the postage and I did send the wrong item on USPS priority mail. I have waited for over 3 months and I have not received the XL shirt or refund as promised.

promised.Please Company. spoke spoke

View full review
Loss:
$100

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid like a plague

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