Halo Ndi

Perfect

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ClassRingShop - Perfect
ClassRingShop - Perfect - Image 2
ClassRingShop - Perfect - Image 3
My son's ring is absolutely perfect, it's everything we hoped it would be, it looks exactly like what we ordered, it was quickly delivered, we are both so excited to get it,it's just perfect, I wouldn't change a thing or add anything. Even my ring from 30 years ago had slight flaws, this one doesn't have any.
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Maryann B Nds

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Verified Reviewer

I honestly don't think the ring came out really nice I ordered my ring on December 13th and it was here on December 21st I think the quality was very good , I kept checking up on the ring every few da

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ClassRingShop - I honestly don't think the ring came out really nice I ordered my ring on...
My overall experience was good ring was very heavy with silver It was engraved and it turned out really nice And the cost was a $100 cheaper than Another place I think the ring came up beautiful
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Pros:
  • I had no problem
Tiffney Iqh

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Verified Reviewer
| map-marker Rocky River, Ohio

The Best Customer I ever experienced.

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From the ordering process, to having the ring resized. Always got emails updating me on the progress. When I did call, they were pleasant and answered all my questions. I ordered a college ring for my Grandson. He loved it. Excellent quality! Not a lightweight ring. Nice and heavy. Got everything I asked for on the ring.
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User's recommendation: Don't trust bad reviews, ring is beautiful!

Candance Myy

Most know

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You get what you pay fourjust remember that. great website product sub par . I give would not buy again.
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Loss:
$400
Pros:
  • Great website
Cons:
  • Product is bad quality

Preferred solution: Nothing

Mark F Fvo

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Verified Reviewer
| map-marker Mariposa, California

Still a “Cluster” RUN, don’t just walk away.

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ClassRingShop - Still a “Cluster” RUN, don’t just walk away.
ClassRingShop - Still a “Cluster” RUN, don’t just walk away. - Image 2
Having made 3 purchases from this company. First 2 rings were very good quality and have worn very well for the last 5 years. BUT, and a VERY BIG BUT.the ring I purchased in the spring of 2020 was a COMPLETE DISASTER, total CLUSTER! Gold Plating which wore off in less than 2 days. Hollowed out back, which was NOT stated. ( the other 2 previous rings are solid backed ) The band is thinner and has broken several times. Finally this was replaced at MY COST. (Not covered by warranty). The Stone was cheap, dull and dirty looking glass which was held in by 4 thin wires. This stone fell out numerous times. Finally I replaced the stone with a quality stone and had it properly mounted. Again my cost. $200. No warranty. The company did refund me the cost of the Gold Plating for $50. Only after I called numerous times. The company now states it uses a solid back to hold the stones in place. This was done following numerous complaints. Never got any satisfaction for this company. Bad Company. Bad Products. Bad Customer Service. STILL!! Now they have improved the product after numerous complaints. Trust NOTHING this company offers. Pure Garbage. Still a waste of your time and money.
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User's recommendation: Avoid this company.

1 comment
Guest

I purchased a Ring from them, and had a few issues. Every time I called the number I was routed to a woman from India with an Indian accent.

Did that happen to you?

The problem is she just didn’t seem to understand to get what I was trying to say about making my ring a different size and other basic things -definitely a language barrier. Just wondered if that happened to you, or if you were able to talk to somebody directly from where they make the rings in New Jersey.

Mark F Fvo

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Verified Reviewer

Horrendous service. Deplorable product

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ClassRingShop - Horrendous service. Deplorable product
ClassRingShop - Horrendous service. Deplorable product - Image 2
ClassRingShop - Horrendous service. Deplorable product - Image 3
Purchased a class ring from this company several times. Quite happy on the first 2 times. Descent product. 3rd purchase was a nightmare of a piece of utter and total garbage. The 3rd ring was supposed to be gold plated, not gold painted the finish completely wore out in less than 2 days. The stone was a faded, dull grey topaz. Completely translucent and with no reflection or refraction. Plus the rings are no longer solid backed, but the stone is held in place by 4 thin and tiny rods which quickly bend and break, causing the stone to fall out. I had the stone replaced with a proper white topaz and the setting made proper to keep it in place. My extra cost $200. Company refused to refund the cost of the gold plating, only offering to replate the gold. That would not be an improvement, but I could pay to have a thicker plating added on for additional cost. They dont tell you the rings are now hill backed and are lighter and cheaper, but cost you the same. This ring is garbage and the customer service is uninformed and useless. Shop elsewhere. This company is a bunch of charlatans. TOTAL GARBAGE.
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Loss:
$200
Pros:
  • Reasonable turn around time
Cons:
  • Complete garbage
  • Bad customer service

Preferred solution: Full refund

User's recommendation: Avoid this company. Complete harbage

Anonymous
map-marker Bartlesville, Oklahoma

Poor quality

Should have read the reviews before ordering. The ring was produced as ordered. I paid an extra $50 for the gold plating. Have had the ring for several weeks and the gold plating is coming off. I don't even wear the ring all the time. Co ntacted the company and still have not heard back from them. Buyer beware!
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User's recommendation: Questionable company

Mark F Fvo

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Verified Reviewer

Inaction on the resolution of the issue.

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CRS produced and sold me a ring of lighter weight, stone which was improperly mounted which allows the stone to fall out numerous times. The stone was dull and did not match the photos used on their website. The ring is now hollow backed and this is not stated. The shank of the ring is thinner and gone from a 8-10mm to a 6mm. Being thinner the shank breaks much to easily. The shank has cracked and been repaired one and was replaced with a heavier shank. At my cost. The stone which consistently fell out because it was held in place with 4 thin wires of steering silver had to be properly replaced by professional jewellers with a hidden bezel. The stone was a dull and low quality greyish topaz. Nothing like what was advertised on the website. It was replaced by a CZ and held in place by a proper bezel. The gold plating, which was a gold paint wash was gone in 2 days. Note only on exposed areas which would naturally take more wear, but in areas that were exposed to no contact. Professional jewellers who worked to this ring stated minimal gold was applied during the electro-plating process. Customer service stated to send the ring back and theyd replate the ring. My response was why should I trust them? Theyve given me no positive answers. It took almost 18 months to refund just the cost of the plating. That came after constant phone calls and poor reviews. Communicating with other dissatisfied customers whove had the same issues seemed to finally get them to move on an issue that took an absurd amount of time. This is a cheaper product than what the produced just a few years ago and they show no pictures indicating the cost costing poor construction now being used. The images of the stones used and the final product look nothing like what the customer receives. Very thing is deceptive except for their delivery time. Having to spend $200. To have a proper stone properly set is obscene. The ring looks now what I expected it to look like when I purchased it. What I received from CRS was garbage and return policy was just more unacceptable placations. Company is dishonest and doesnt show what is the actual product. Highly false advertising. Having to spend extra to get a product I wanted. Like buying a new car from a dealership photograph, but what you get is a car with no tyres or engine and its spray painted with water coloured paint. Bad company in every aspect who are not willing to accept their mistakes. I urge everyone to avoid these people. .
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Loss:
$200
Pros:
  • Fast delivery
  • Fast delivert
Cons:
  • Poor quality product
  • Bad customer service

Preferred solution: Price reduction

User's recommendation: Avoid this company at all costs. What you get is a cheap trinket to what you’re shown.

Mandi S Dle

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Verified Reviewer

Angry and Scammed

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Well, they took hundreds of dollars from me and provided NOTHING in return. They ring never came. I was promised the moon and stars and yet still no ring. SCAM! AVOID! THIEVES!
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Loss:
$220
Cons:
  • Thieves scam

Preferred solution: Deliver product or service ordered

User's recommendation: Scam! Do not give away your money.

1 comment
Guest

Much appreciated.

michael K Ipr

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Verified Reviewer

Bad ring worse customer service

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got my ring size was off they want a bunch of money to fix there mistake then told me go ahead and dispute we win all the time no ever to make it right once the have ur money they dont carenever stay far wat
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Loss:
$220
Cons:
  • Bad customer service

Preferred solution: get ring made in size that fit her

User's recommendation: never stay far way

Angela S Fgk

Very poor quality!

I wish I had read the reviews of this company. Long story short, I had to send ring back TWICE...the stone was different than the first stone, it was off center and the engraving was absolutely awful! I paid over $400.00 for this ring and am so disappointed! Buyer beware!!
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Loss:
$450

Preferred solution: Full refund

User's recommendation: Shop elsewhere, poor quality

1 comment
Guest

Sorry for your experience! I was reading all the reviews before purchasing my son's ring. There are so many unsatisfied customers, there is no way I'm purchasing from them.

Anonymous
map-marker Mariposa, California

Poor quality, inaccurate product description

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Firstly after wearing the ring 4 hours the Gold-Plating is already wearing off. The product description does not tell you that the ring is not solid backed so the stone chosen looks like broken glass with nothing to reflect off from. Poorly designed and defective product and now the company is using the excuse thats going to be several weeks before they can provide service.
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User's recommendation: Shop elsewhere. Poor quality worse customer service

Henry V Zkg

So far not a pleasant experience

I ordered a ring last week and chose to have an engraving inside. The ring arrived and it appears to be pretty flimsy for a 190 dollars ring! Also the engraving wasn’t there. When I called the customer service, the individual kept saying that he didn’t see an engraving on the order. I informed this gentleman that I had a snapshot of my order that showed I chose to have an engraving. He kept saying that he didn’t see it on my order! Had I not taken the snap shot I doubt if these people would have believed me (the customer) . Also I have been trying to in on their site and having issue.
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2 comments
Guest

These rings are the same quality that come from a gum machine

Guest
reply icon Replying to comment of Guest-1847438

EXACTLY!!!

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Jasmine K Cbc

Seriously disappointed!

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ClassRingShop - Seriously disappointed!
ClassRingShop - Seriously disappointed! - Image 2
ClassRingShop - Seriously disappointed! - Image 3
Updated by user Jun 27, 2018

Update After I wrote my review, i decided to go ahead and reach out to Class Ring Shop about this matter. Soon afterward, they replied, saying they would send a shipping label out to me so I could mail the ring back and they would fix it.

So I did, and in less in a week, the ring was returned to me. They re-did the black enamel and fixed the gold scraping on the inside as well. The ring looks excellent. I'm glad that I gave POG a chance to fix this and even gladder they came through.

My faith has been restored in this company. Thank you.

Original review May 07, 2018
I know I’m writing this review late in the game but I feel that I couldn’t sit on my feelings about this any longer.I ordered a 10k gold class ring from Classringshop.com on Feb. 1I was really happy to be able create a ring with so many customizable options and managed to get exactly what I wanted. When I received it initially,I was blown away. However, upon further inspection it didn’t take me long to noticed that some of the gold was scaped off the inside of the top of the ring along the edge. Now I was little thrown off by this, but since it was just on the inside of the ring and a little along the edge, I wasn’t too concerned about it. Unfortunately, my disappointment grew when just days later I started to notice the black coating fading away from within the engraving on the sides of the ring. As time went on this fading worsened. At first, I was in disbelief; It really doesn’t make any sense that a 600 dollar, 10k gold ring would be doing this already...(at all). Honestly, I tried to dismiss it and tell myself that it’s alright...but NO, it’s not alright. This must have been poorly made ring. Maybe it’s too late to do anything about this since it’s been about two months but l feel I had to get this off my chest because this ring is important to me and TOO EXPENSIVE for this. I excepted so much more from you guys.
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Reason of review:
Bad quality
1 comment
POG1140

I really wished you would have contacted us. We are a very reasonable company and are always willing to help our customers.

We do not want anyone to ever feel disappointed. We will definitely be able to fix this for you.

Can you please contact us at 877-703-****. One of our sales representatives will help you set up a repair to have us fix these issues.

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