Anonymous
map-marker Aledo, Texas

Customer Service

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I called customer service with a question about Classico Alfredo sauce ingredient.

I spoke to Amy and she was very helpful and had great knowledge of the product.

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Jolene Q

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Verified Buyer
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Verified Reviewer

Plastic in pasta sauce

Classico - Plastic in pasta sauce
Classico - Plastic in pasta sauce - Image 2

There were two huge chunks of plastic in a recent purchase of Classico Red Wine & Herb sauce.

This was an unexpected surprise in our spaghetti sauce.

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Loss:
$4
Pros:
  • Very delicious

Preferred solution: Full refund

User's recommendation: Be careful when adding your sauce to your pasta.

Gregg C Dbs

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Verified Reviewer
| map-marker West Homestead, Pennsylvania

Bad packaging; called customer service, but limited hours and no way to leave a message.

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Product seal was broken. I am simply looking for a replacement, but could not speak to anybody.

My time is as important as the companys clients. They really need to be more accessible.

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Loss:
$4
Cons:
  • Bland taste usable as a base with a little help

Preferred solution: Product replacement

Resolved
Susan S Nfy

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Verified Reviewer
| map-marker Bear Creek, Michigan

Resolved: Glass pieces in pasta jar

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Classico - Glass pieces in pasta jar
Updated by user Oct 27, 2023

Company fixed the issue and I have been provided with apology. They called me.

Explained again of finding glass in pasta sauce.

Sent me a refund. Also, sent me prepaid mailing package to send then the piece of glass.

Original review Oct 10, 2023

I recently found pieces of glass in a jar of Classico Roasted Garlic Pasta Sauce. I bought it at Meijer's in Petoskey, Michigan.

EXP 25 MAR 2025

2358 XHC 09(or 8)96 1

I have pictures but can't attach them.

Luckily I didn't swallow them.

How can this happen? What can you do about this?

Sue Dieters

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Loss:
$3
Pros:
  • Good taste and price
Cons:
  • Usually none

Preferred solution: Would like replacement and apology.

Anonymous
map-marker Milledgeville, Georgia

Have a question

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I wanted to know if I could reuse jar tops in canning.

They will reseal

I tried one i n a hot water bath when making per preserves.

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User's recommendation: Always inquire before using

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