Anonymous
map-marker Aledo, Texas

Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I called customer service with a question about Classico Alfredo sauce ingredient. I spoke to Amy and she was very helpful and had great knowledge of the product.
View full review
Jolene Q

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Plastic in pasta sauce

Classico - Plastic in pasta sauce
Classico - Plastic in pasta sauce - Image 2
There were two huge chunks of plastic in a recent purchase of Classico Red Wine & Herb sauce. This was an unexpected surprise in our spaghetti sauce.
View full review
Loss:
$4
Pros:
  • Very delicious

Preferred solution: Full refund

User's recommendation: Be careful when adding your sauce to your pasta.

Gregg C Dbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Homestead, Pennsylvania

Bad packaging; called customer service, but limited hours and no way to leave a message.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Product seal was broken. I am simply looking for a replacement, but could not speak to anybody. My time is as important as the companys clients. They really need to be more accessible.
View full review
Loss:
$4
Cons:
  • Bland taste usable as a base with a little help

Preferred solution: Product replacement

Resolved
Susan S Nfy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bear Creek, Michigan

Resolved: Glass pieces in pasta jar

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Classico - Glass pieces in pasta jar
Updated by user Oct 27, 2023

Company fixed the issue and I have been provided with apology. They called me.

Explained again of finding glass in pasta sauce.

Sent me a refund. Also, sent me prepaid mailing package to send then the piece of glass.

Original review Oct 10, 2023
I recently found pieces of glass in a jar of Classico Roasted Garlic Pasta Sauce. I bought it at Meijer's in Petoskey, Michigan. EXP 25 MAR 2025 2358 XHC 09(or 8)96 1 I have pictures but can't attach them. Luckily I didn't swallow them. How can this happen? What can you do about this? Sue Dieters
View full review
Loss:
$3
Pros:
  • Good taste and price
Cons:
  • Usually none

Preferred solution: Would like replacement and apology.

Anonymous
map-marker Milledgeville, Georgia

Have a question

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I wanted to know if I could reuse jar tops in canning. They will reseal I tried one i n a hot water bath when making per preserves.
View full review

User's recommendation: Always inquire before using

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article