Classic Plumbing Systems
Classic Plumbing Systems Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Classic Plumbing Systems has a 1.7 star rating based on 1 customer review and consumers are mostly dissatisfied; the reported issue involved a plumbing repair completed but disputed charges.
Positive Feedback
The job repaired the leaky pipe as requested, showing they can complete service calls in Mahomet, Illinois.
Negative Feedback / Risk Areas
- Alleged 260% markup on materials and disputed billing amounts.
- Failure to provide receipts or support for charges when requested.
- Threatened collections over a payment dispute and poor customer service response.
Key Takeaways for Future Customers
- Check Classic Plumbing Systems reviews and customer complaints before hiring.
- Request a written estimate and itemized receipts to avoid billing disputes.
- Confirm payment terms and insist on documentation from customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Classic Plumbing Systems has a 1.7 star rating based on 1 customer review and consumers are mostly dissatisfied; the reported issue involved a plumbing repair completed but disputed charges.
Positive Feedback
The job repaired the leaky pipe as requested, showing they can complete service calls in Mahomet, Illinois.
Negative Feedback / Risk Areas
- Alleged 260% markup on materials and disputed billing amounts.
- Failure to provide receipts or support for charges when requested.
- Threatened collections over a payment dispute and poor customer service response.
Key Takeaways for Future Customers
- Check Classic Plumbing Systems reviews and customer complaints before hiring.
- Request a written estimate and itemized receipts to avoid billing disputes.
- Confirm payment terms and insist on documentation from customer service.
Media from reviews
Laguna Beach, California
Over charged 260% on materials
They did not reply to any of this complaint, no explaination, just ignored the issue, and said PAY OR COLLECTIONS. I finally paid the $37 remaining because I'm not gonna get on a plane and go back there to personally argue with them about the inflated mat'l charges.
I'm partly at fault for not asking for an estimate first anyway, so they could have "Technically" charged me whatever they wanted (which is what they did) no matter how much. But...the "UNIVERSE" will even things up I'm sure, it always does, and I don't wanna be them when it comes "Knocking" to even the score.
Business is in Mahomet Illinois 61853
When I reveived their invoice for $206.50 and I questioned the amount for materials because it looked like a lot for what they bought to fix the leaky pipe. When I sourced out the cost it came to $40.00 (rounding off some figures) which is quite different than the amount they charged me which was $94.00.
Now since I’m an absentee landlord unable to do the work myself, I just told them to fix the leaky pipe without an estimate first, thinking that they are a credible, honest business doing business in a fair credible manner. Should have asked for an estimate first! My fault!
I wasn't satisfied with that info only, so I called Ace Hardware in Mahomet Illinois, and got the cost of materials if bought there:
I have no problem with you charging a little bit more for getting the parts etc., but I think there's a big difference between
$40 (actual average cost) and $94.00.
SEE PICTURE- That's what cost me $206.00 to have put in.
Dielectric Union ....7.59 x 2 = 15.18
1/2" Ball valve.........................12.00
Close Nipples 4.00 ea............... 8.00
1 ft Copper pipe.........................1.39
TOTAL....................................$36.57
Basically they’re charging me a 260% markup on materials, is that fair?
So I sent them a check reflecting a 50% markup on materials (36.57 x 50% = 18.26 (but I'll round it off to $20) which totals *$56.57for mat'ls which if feel is more than fair, and told them if they could support that figure of $94.00 for material expenditures with recieps, we'll re-figure my payment.
They just ignored my letter and set me a note back saying “Pay the additional $37.43 or it will go to collections.
I paid it and wonder if the $37 is worth being exposed and pourlly reviewed on every complaint site, contractor’s board, Angines List, and BBB site I can find. GET AN ESTIMATE FIRST!
Preferred solution: Price reduction
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