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Service department

Service department is not performing to customer standards!! Wait time was long, they wouldn't tell my wife how much the bill would be after service is complete! They also gave her the wrong vehicle!!!!
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#2718642 Review #2718642 is a subjective opinion of poster.
Preferred solution
Full refund

Completely padded and fraudulent estimate.

I took my car into Classic Kia of Texarkana because I had a squeaking steering wheel that started after my engine recall check that I had done there. I let them change the oil early because I was there. ( I live 100 miles away). Well I got over a $3000. repair estimate. Rack and pinion, 1,517: power steering pump,9,00: spark plugs, 209: Air filters 82: wiper blades 50: and fuel Service 170.00. What rang my bell was the wiper blades. I just had those changed two weeks prior. Also spark plug change is not called for until 105000 miles my car has 72000. My filters were changed last oil change. So I figured if I could not trust them to be honest with me about the little things I knew about i was not going to okay anything until I had it checked out. I have had it checked out. The part I need cost $70.00 The total cost was $150.00 to fix the car. Plus they cleaned the engine to check themselves because the oil change had been very sloppy and checked all lines and such while in there. Because this 'squeaking" did not start until right after my engine check I now also believe they could have caused this problem. Lost all confidence in them.
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1 comment

This was my original post but then I found out I did not even need the part. So it cost me absolutely nothing to get my car fixed.

No leak no squeaks. Greed is a bad business move when it comes to customer service.

#1179398 Review #1179398 is a subjective opinion of poster.
Classic Kia Of Texarkana Car Repair Estimate
Reason of review
service department

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