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Verified Reviewer
New Reviewer

Disappointed it will not charge.

Cant use it because it will not charge. What can I do? Love it otherwise but this is new that it wont charge. I plugged it into different rooms to be sure. Help me ! I love it otherwise. What can be done. Never had this problem before. Is there a warranty? Where I I sent it to get fixed?

User's recommendation: Great cleaning brush, soft brush head. Cleans very well.

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ID
#3651876 Review #3651876 is a subjective opinion of poster.
Pros
  • Nice clear skin
Cons
  • Expensive brush replacemevr
Loss
$140
Preferred solution
Exchange or help charging it.

My Clarasonice battery broke

I had an issue that after 1yr my Clarasonic battery died.But the site over which I had buy it send me a replacement Clarasonic no charge, so all is cleared.
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ID
#3098558 Review #3098558 is a subjective opinion of poster.
Location
Groningen, Groningen

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I would like to contact Clarisonic

Update by user Oct 27, 2021

I still have not heard from customer service at ClarisonicI

Original review posted by user Oct 27, 2021
My clarisonic has stopped working and I am just trying to find out what my options are. No one answers the number listed for Customer Service. It just rings and rings and no message comes on.
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ID
#3013496 Review #3013496 is a subjective opinion of poster.
Location
Monroe, North Carolina
Cons
  • It is no longer in business
Loss
$127
Preferred solution
Let the company propose a solution
New Reviewer

How to use product - poor instructions

no one answered after an hour

User's recommendation: have a call back in place system.

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ID
#2222911 Review #2222911 is a subjective opinion of poster.
New Reviewer

Alpha charging issue

Call was not connected due to routing issue. When I try and charge my alpha the red light flashes and the unit continually buzzes like the unit does at the end of cleansing cycle
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ID
#1847160 Review #1847160 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Clarisonic "warranty"

After much comparison shopping, I purchased a Clarisonic Plus for over $200. It came with a one year warranty. I immediately registered the purchase on the company's website. Before the year was up the charger stopped working. Without the charger you're unable to use the Clarisonic. I contacted Clarisonic warranty service and was told the charger is NOT covered by the warranty. Great. You cannot use the Clarisonic without the charger. I think EVERY part of the purchase should be covered by the warranty. I am happy with the Clarisonic Plus. I am NOT happy with the charger and Clarisonic's warranty.
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ID
#739451 Review #739451 is a subjective opinion of poster.
Location
Ann Arbor, Michigan
Pros
  • Clarisonic plus
Cons
  • Warranty
Reason of review
Warranty issue
Loss
$35
Preferred solution
I want Clarisonic to replace the charger.

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