New Reviewer

How to use product - poor instructions

1.0
no one answered after an hour

User's recommendation: have a call back in place system.

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ID
#2222911 Review #2222911 is a subjective opinion of poster.
New Reviewer

Alpha charging issue

1.2
Call was not connected due to routing issue. When I try and charge my alpha the red light flashes and the unit continually buzzes like the unit does at the end of cleansing cycle
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ID
#1847160 Review #1847160 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

Clarisonic "warranty"

3.0
After much comparison shopping, I purchased a Clarisonic Plus for over $200. It came with a one year warranty. I immediately registered the purchase on the company's website. Before the year was up the charger stopped working. Without the charger you're unable to use the Clarisonic. I contacted Clarisonic warranty service and was told the charger is NOT covered by the warranty. Great. You cannot use the Clarisonic without the charger. I think EVERY part of the purchase should be covered by the warranty. I am happy with the Clarisonic Plus. I am NOT happy with the charger and Clarisonic's warranty.
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ID
#739451 Review #739451 is a subjective opinion of poster.
Location
Ann Arbor, Michigan
Pros
  • Clarisonic plus
Cons
  • Warranty
Reason of review
Warranty issue
Loss
$35
Preferred solution
I want Clarisonic to replace the charger.

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