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CJ.com Affiliate Network Dishonesty Relationships

Update by user Apr 30, 2011

More Lies and dishonesty from cj.com Commission Junction affiliate network today 04/30/2011.A friend of mine has been affiliated with CJ.com since 2009. He received and email from Cj_networkquality@***.com stating the following:\"You are in violation of the Publisher Service Agreement section 1-d-iii for infringement.

Due to the commissions being generated fraudulently, your account balance will be returned to the advertisers and you will not be receiving any payment. If you have any questions or concerns regarding this issue please include them in a reply to the email address listed below.\"The lies from cj.com Commission Junction is that case is at least 50% of the sales from my friend were generated by honest and legitimate website banner. The other 50% were generated by using a domain name which was purchased back in 2004 but since has been copyrighted and therefore became subjet to new rules from cj.com labeled as \"a violation of the Publisher Service Agreement section 1-d-iii for infringement\".Since my friend CJ.com account has been closed there was no way it could be proven that half of the commissions made were legitimate. Furthermore, CJ.com \"Cj_networkquality@***.com\" would never and I mean ever gave specifics (time, place, form and event) as far as what violation, who\'s copyright or even showing a breakdown of the sales that \"were\" in violation of cj.com rules.The communications from CJ.com Commission Junction are just and always generalities in other words no facts ever ever ever.

In fact, I believe that all cj.com rules and email communication have been screened by lawyers. Here is an example of it:\"CONFIDENTIAL AND PROPRIETARY INFORMATION OF COMMISSION JUNCTION. © 2010 Commission Junction, Inc. All rights reserved.

This work contains information that is confidential and proprietary information to Commission Junction. Removal of this notice, and use, examination, disclosure, transfer and copying of all or part of this work are prohibited, except with the express written consent of Commission Junction.\"PS: I recently received details information from an former affiliate who has been keeping detailed information about his account on PDF format. This person would not disclose his name but he stated that his account has been recently closed by cj.com and he is on standby to receive his commissions. In the case cj.com would not release his affiliate commissions, he will release the documents with all data and specifics about his account and all email communications from cj.com concerning the matter.pps: I mentioned in my previous article that I did not believe that the highest echelon of cj.com Commission Junction were aware of these behaviors.

But I really change my mind on this and there are obviously part of it.ppps: Nations and Empires like Rome or Genghis Kahn went because of out ethics at many levels. CJ.com Commission Junction is far from them but again their policies and rules will bring them down and they will eventually disappear because of their out ethics behaviors.

Update by user Mar 22, 2011

I’m still surprised that so many people “wonder why” Commission Junction pulls such *** moves (and by the way, these are exactly the kind of sketchy, predatory “inactivity fee” practices that recent federal legislation has BANNED and/or cracked down on hard, by credit card or gift card issuers).

Here’s the deal: Commission Junction COUNTS on the fact that the majority of its ads will be published by small publishers who will, individually, NEVER be able to collect a dime of their affiliate payments. This creates, collectively, a HUGE and steady income stream for Commission Junction, and helps CJ offer better deals to their large customers–both advertisers and publishers.

I have heard some shortsighted defense of Commission Junction by people who actually think the failure to pay out to small affiliates is justified by the cost Commission Junction incurs to its bandwidth by hosting the images used in these ads, and tracking the clicks. “Hahahahahahahahahahahahahahahaaaaaaaaaaaa…” Yes, that’s the sound of Commission Junction laughing all the way to the bank with millions of cumulative dollars from small affiliates.

Commission Junction is very pleased for its massive-income-generating small publishers to continue to publish CJ ads, banners, and links long after their accounts have been made dormant, and then deactivated. Are you kidding? After they take every penny under $100 that a paid-by-paper-check affiliate has in his/her account, Commission Junction still gets months and months of free advertising out of these small affiliates who often don’t even realize that they’ve been deactivated!

What can you do? Well, you can stop using Commission Junction. And if the advertisers you like are not total industry giants, you can lobby them to switch to Google Affiliate or any better program. You might be surprised, but this works. In fact, a lot of mid-sized advertisers are actually pretty angry to discover that the money they paid to Commission Junction to pay affiliates never even got to the affiliates, but went right into Commission Junction’s deep, dishonest pockets. I mean, how would you feel if you were an advertiser and you gave Commission Junction a million dollars that supposedly got passed on to affiliates as their commission on your sales, plus you paid CJ some percentage for administering the whole process, and then you found out that $850,000 of that million never went to any affiliate because Commission Junction took it out of the affiliates’ account, and instead of returning it to you as “unpayable commissions,” they just kept it for themselves!

Original review posted by user Mar 21, 2011
cj affiliates and merchants what they should make it known an be aware of. In my own experiences, I used CJ.com for 7 years and made some good money. More recently, I received an email stating that my account would be closed because I didn't follow the rules. And within minutes my CJ account was locked and couldn't be accessed. Furthermore, they requested that I answer their emails but they also locked the email address so I was not able to answer. And all my answers were sent back to me. After further investigations on my part and out point since the last years on my sales I found the following: During the period of Sept, Oct and Nov 2009, I was making good sales with one of my merchant like $60 - $120 a day. Then certainly toward the end of Nov 2009 the sales stopped to $0 while my clicks and impressions were still going up. I contacted CJ support and told them about this situation and they responded that they could agree more with the crash and that they will investigate. They did and found nothing wrong with their systems. But what could I do to verify their statements? Nothing! Another CJ merchant, I use to make good money back in 2006 certainty stopped making sales for about 1 year and half. Despite the clicks stats still going up but no sales. Then this CJ Merchant decided to leave CJ.com last year and went to another affiliate Network. I signed up with this new affiliate Network and joined this merchant. Believe or not my sales went up the roof and still are going up to this day. One other similar example from another sport merchant that decided to leave CJ. But prior leaving, since I was a good affiliate for them sent me a private email stating that they couldn't work with CJ anymore and they wanted me to join them on their private Affiliate Network, which I did. Using this new Merchant Network as opposed to CJ, I double my sales on a monthly basis. To make a story short as per the above, one can see that CJ system either at the corporate level or individual affiliate manager are dishonest. This is simple and very straight forward facts. So the question remind since the last 7 years using 100's of CJ merchants how much money never came in my pocket? No idea... But for sure, I know for a fact that somewhere along the line that some affiliate managers are keeping the sales from affiliate to themselves and perhaps the heads of CJ.com most probably don't even know about it. Personally, I do not blame CJ as a company. I mean, there are no doubt in my mind that few bad apple are working in their system ripping off affiliates that work hard to get some extra money. And I will believe that the corporate at CJ don't even know about. Anyway, I still waiting for my last payment from them which I earned but I not sure if I will ever get it... ps: CJ if you read this, you should investigate your own back yard as per the above facts you are being betrayed and many affiliates are too. ps: I know that there are many instances and examples like this. Affiliate if you have similar situations happening to YOU gather the facts and speak out LOAD. You can make a difference...
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10 comments
#926592

I have a relationship with a merchant on CJ. I've sent him 30,000 clicks without a sale.

In other similar programs we average between a 1%-3% conversion rate.

(That's somewhere between 300-900 sales with that many clicks.)

It's a joke. They are clearly just ripping off their affiliates.

#746562

I am glad i found this page as i am going through some kind of strange affiliate trouble i have been making lots of daily sales for advertisers on CJ but CJ keeps wiping out the sales from my account balance i have talked to the advertisers and they have confirmed they were genuine sales but for some reason CJ keeps removing them

at the moment i'm still waiting for CJ to explain why

but i am getting proper annoyed now

#288868

Did you know that Commission Junction charges their merchands even in the case of affiliate account were cancelled and closed. Some affiliate will keep banners and links in their website(s) since they have 1000's of them.

In other words the affiliate do not make money but Commission Junction does. In the past Commission Junction used to cancel all the affiliate links if the affiliates were banned from Commission Junction and affiliate links would go to a blank page stating "link not active". Nowadays, Commission Junction keep the affiliate link active and charge the merchands for it.

Off course the Merchands are not aware of these practice by Commission Junction. :x

#270839

Hello, I'm an international affiliate and I deal with many affiliate Networks including CJ.com. Follwing your Original review when it was first posted, I actually followed and tested your advices as far as testing CJ.com affiliate links versus another networks affiliate links.

And to my surprise, I found that the other network affiliate links made 5X the number of sales in a period of 3 weeks saling the exact same product.

So I will said that there is something really wrong as far as CJ.com count the sales of affiliates and I will stick to the new affiliate network I'm with.

Furthermore, in fact I will do more switch over from cj.com affiliate links to other affiliate networks. Thanks again you save me a lot of affiliate commissions posting this alert on cj.com ripping-off affiliate commissions.

#263456

Many of you guys might have noticed that I have taken off the CJ ads from the blog because they refuse to pay me the affiliate comission I made. Reason? The advertiser says that transactions worth $15,000+ were fraud!!! I mean c’mon!! FRAUD? When I ask them what do they mean by ‘FRAUD’? They say that those transations were duplicated or were made by illegal sources. I understand their reason of illegal sources but why won’t they pay me if the transactions were dupilicate? I mean c’mon! If they store a cookie into the visitors computer and the vistor orders twice does the transaction become FRAUD? In fact, they should pay me double the amount!!

I was marketing Hostgator and $15,000 from $15,700 something were sales that I made for the popular web host, Hostgator. Now what happens is, many of us know that Hostgator offers a 1 CENT plan which is extremely popular. CJ counted those orders also as ‘FRAUD’ . That is non of my concern what the visitor orders when I send him to Hostgator. He can order the 1 cent plan or he can buy a dedicated server, my commission should be as it was fixed.The waiting time for Hostgator which I believe is 120 days is another negative factor. First they make you wait, then they claim that your transactions were FRAUD! Another negative factor is that you get $100 for a shared web hosting plan and you get the same amount for a dedicated sale. Their major negative point is that it takes about 30 days for CJ to clear the payment from your Indian Bank account. So yes, CJ is full of negative factors and I hardly see any positive factors for Indians or International affiliates.

Well, I’m not at all upset about it!! Glad I came to know that CJ is a fraud before I continued sending clients and filled their pockets and waited for my payment which was likely never to come. In India, it takes upto 60 days to verify your transaction + 15 days for them to verify your commissions + 15 days to deliver the cheque and about 30 days for the cheque to clear your bank(The cheuqe is in USD) = 120 days of complete waste of time! I know many Indians make money with CJ, but is the time worth waiting? If you are in direct contact with the company, you can get your payment within 65 days of the transaction and via Paypal.

I joined CJ after seeing the positive responses, but those positive responses were of the people who joined CJ about 1 month back and were happy seeing their ‘Balance’ grow on CJ.

I’m very dissapointed to say that CJ is a BIG SCAM. It might be paying its affiliate users but not all! CJ shows high hopes to newbies of $100/sale(even for the 1 cent plan) and then crashes them later!! If I placed the adbrite ads for 120 days on Sensonize.com, I could have easily made about $1,000 which is a very good amount compared to a double with CJ.

#263454

So I've been with CJ since 2005. I signed up with hundreds of affiliates, and placed their smartzone code on thousands of pages. From 2005-**** I was providing them with 3,000,000 page impressions a year, 8000-1**** a day all from organic search engine traffic. .

At first checks were coming in rather steadily (always a low amount) Back then you only needed $25 to get a check. Then about 2 years ago the checks stopped. I somehow only accumulated $38.70 from 8,000,000 page impressions and 8000+ clicks since my last check.

To put how lame CJ is into perspective, from 2005-****, I have made $50,000 some odd dollars from Adsense that run on the exact same pages. I've made less than $300 from cj.com in those same years.

I let all of this ride because it would be a lot of work to remove all of their code from literally 3000 web pages. I let it ride because it cost me nothing to use... so I thought.

This is where the scam comes in. I logged in yesterday... and I noticed they charged me a fee of $10. I asked a question of their support and they that's because I had not had a sale in 6 months (Hard to believe, 1.3 million impressions in those 6 months) That's funny because in December my wife bought a "Letter from Santa" for the kiddo for Christmas. Where did that sale go? Googling CJ.com scam, I see that I am not alone.

I never even mentioned the sale yet, before I had a chance, they canceled my account (!!!) and said they were sending me a check for my remaining balance. GEE THANKS!!

So I am advising that people avoid CJ.com or to be very wary of their practices. I am only upset with myself for sharing my real estate and having their ads competing with Google Ads that could have been making me real money.

#263441

After being locked out from account suddenly, I had no option but to call and wait for someone who only gave me an email address. The email address had many problems with bouncing back emails but eventually went through.

CJ staff gave little explanation or evidence of any violation of terms.

This is not the first time this issue has occurred with Commission Junction, Inc. Previously after many days of frustrating contact they have eventually sorted out their issues.

This time they do not respond to my emails. CJ.com takes commissions from web publishers, then fails to pay and honor the terms of the agreement.

#263429

I would STRONGLY recommend that all potential clients and affiliates avoid this company. They employ dishonest and deceitful business practices.

They do not accurately report sales. They have been investigated, along with their parent company, Valueclick, for employing illegal methods to steal commissions from clients, and they do not promptly nor accurately pay commissions. Their parent company has recently paid a record settlement to the FTC following an investigation of their business practices. Their typical response to client iquiries is termination of account and failure to pay what they owe.

Customer Client reps.

typically defer blame and fail to properly address problems. This is a VERY dishonest company.

#263428

After being locked out from account suddenly, I had no option but to call and wait for someone who only gave me an email address. The email address had many problems with bouncing back emails but eventually went through.

CJ staff gave little explanation or evidence of any violation of terms.

This is not the first time this issue has occurred with Commission Junction, Inc. Previously after many days of frustrating contact they have eventually sorted out their issues.

This time they do not respond to my emails. CJ.com takes commissions from web publishers, then fails to pay and honor the terms of the agreement.

#263422

I’m still surprised that so many people “wonder why” Commission Junction pulls such *** moves (and by the way, these are exactly the kind of sketchy, predatory “inactivity fee” practices that recent federal legislation has BANNED and/or cracked down on hard, by credit card or gift card issuers).

Here’s the deal: Commission Junction COUNTS on the fact that the majority of its ads will be published by small publishers who will, individually, NEVER be able to collect a dime of their affiliate payments. This creates, collectively, a HUGE and steady income stream for Commission Junction, and helps CJ offer better deals to their large customers–both advertisers and publishers.

I have heard some shortsighted defense of Commission Junction by people who actually think the failure to pay out to small affiliates is justified by the cost Commission Junction incurs to its bandwidth by hosting the images used in these ads, and tracking the clicks. “Hahahahahahahahahahahahahahahaaaaaaaaaaaa…” Yes, that’s the sound of Commission Junction laughing all the way to the bank with millions of cumulative dollars from small affiliates.

Commission Junction is very pleased for its massive-income-generating small publishers to continue to publish CJ ads, banners, and links long after their accounts have been made dormant, and then deactivated. Are you kidding? After they take every penny under $100 that a paid-by-paper-check affiliate has in his/her account, Commission Junction still gets months and months of free advertising out of these small affiliates who often don’t even realize that they’ve been deactivated!

What can you do? Well, you can stop using Commission Junction. And if the advertisers you like are not total industry giants, you can lobby them to switch to Google Affiliate or any better program. You might be surprised, but this works. In fact, a lot of mid-sized advertisers are actually pretty angry to discover that the money they paid to Commission Junction to pay affiliates never even got to the affiliates, but went right into Commission Junction’s deep, dishonest pockets. I mean, how would you feel if you were an advertiser and you gave Commission Junction a million dollars that supposedly got passed on to affiliates as their commission on your sales, plus you paid CJ some percentage for administering the whole process, and then you found out that $850,000 of that million never went to any affiliate because Commission Junction took it out of the affiliates’ account, and instead of returning it to you as “unpayable commissions,” they just kept it for themselves!

View more comments (9)
ID
#228023 Review #228023 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Loss
$10000

About

CJ Terms of Service
To read more: https://www.cj.com/legal/terms
Summary

Commission Junction is an online company providing support and facilitating equitable, lucrative relationships between advertisers and publishers across various platforms and channels. CJ has a lot of experience working in this sphere and got a lot of online and offline customers with successful history of cooperation. CJ works with every client individually creating opportunities, aligning incentives, providing accountability, drive innovation and generate meaningful, measurable returns. Commission Junction works in three different directions: affiliate services (network access, relationship management, full program management, PayPerCall, product catalogue, creative services, agency services), tracking services (call tracking, channel tracking, partner tracking), media services (network management, increased distribution, automated targeting).

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