Reema A Dly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can’t believe just to call and talk to a customer service. It charges a dollar.

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Your 10% offer is a joke because when I went to check out, it didn't even let me apply it. I absolutely love Meladerm, but I'm just disappointed with the website and the Customer Service.

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Pros:
  • Natural product
Cons:
  • Hello to pricey and no discounts

Preferred solution: Price reduction

Gail K Gun

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paris, Ontario

Product didn't arrive

I purchased Meladerm on Aug. 27/23.

I am a Canadian citizen and paid $90.60 CDN. According to the tracking system, the product arrived in Toronto, ON, Canada on Sept. 5/23 from Chicago IL and was returned to Chicago IL on Sept. 6/23.

YOU HAVE MY CORRECT ADDRESS!

I have called and emailed Civant with no response.

I would like a refund. I am a senior on a pension and cant afford to waste money.

Please see the tracking history below.

Accepted

Shipment Received, Package Acceptance Pending

CHICAGO, IL 60699

September 6, 2023, 1:46 pm

Departed Facility

CANADA

September 6, 2023, 8:47 am

Arrived at Facility

CANADA

September 6, 2023, 12:57 am

Processed through Facility

TORONTO-A, CANADA

September 5, 2023, 9:04 am

Customs Clearance Processing Complete

CANADA

September 5, 2023, 9:03 am

Customs Clearance

CANADA

September 5, 2023, 9:02 am

Processed Through Facility

CANADA

September 5, 2023, 9:02 am

Processed Through USPS Regional Facility

CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER

September 2, 2023, 11:48 pm

Arrived at USPS Regional Facility

CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER

September 2, 2023, 8:02 pm

Arrived at USPS Regional Facility

CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER, UNITED STATES

September 2, 2023, 7:59 pm

Accepted at USPS Regional Origin Facility

CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER

September 2, 2023, 6:47 pm

Pre-Shipment Info Sent to USPS, USPS Awaiting Item

August 31, 2023

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Loss:
$4

User's recommendation: DO NOT DO BUSINESS WITH CIVANT

Gail K Gun

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paris, Ontario

Didn't receive product and had to pester them for a refund

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As many of you know, no one answers the phones at Civant so I sent 2 emails and communicated through your website. I also filed a complaint with the Better Business Bureau and the Ontario Ministry of Consumer Protection.

I advised Civant in my 2nd email that I had done so. I promptly received a response and refund today.

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User's recommendation: DON'T BUY FROM THEM!

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Hayward, California

Upgrade my order

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Civant Skin Care - Upgrade my order

I ordered their Brightening Kit I sent an email requesting an exchange . I found an Advance Brightening Kit . I sent a couple of emails to their customers service representative and haven't received anything response yet.

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User's recommendation: Think carefully before purchasing.

Amina H Wzq

Product missing

Missing item , I received my package yesterday and Im missing one product what should I do do do do do

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Evanston, Illinois

Item not delivered

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My ordered took way to long to be delivered and then it was sent back to the merchant without a notification to me.

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Cons:
  • Expensive and poor delivery method

Preferred solution: Full refund

Chris K Zlo
map-marker Kennesaw, Georgia

Order not received

Sent to wrong address. Need refund or reshipment.......................................................

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Loss:
$63

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Staten Island, New York

Order not received

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I call about order not received, I spoke with a representative and said they will send another package but still hasn't . I read an email send to me about it if I still want the package or money back ?

.I want the products because I want to try it. Hoping I will get it soon.

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User's recommendation: I will recommend the company can’t say nothing about the product because I have use it.

Pamela J Scs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complain on unreceived orders

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My tracking keeps saying still in Cincinatti two months later for one order and one moth later for another what is your problem.Can i get a refund please.

From Norway

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Pros:
  • Good product
Cons:
  • Pricey and very little

Preferred solution: Deliver product or service ordered

Moeen H

Need tracking number for order

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Updated by user May 11, 2020

The order for Maladerm Cream should be immediately shipped and deliver without any further delay.Highly appreciate your attention to this matter

Original review May 11, 2020

An order for Maladrem cream was made online on 5th May 20 online,but no response or e-mail regarding delivery has been made so far.Please Respond ASAP.

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Loss:
$59

Preferred solution: Deliver product or service ordered

Airen Ouo
map-marker Swansea, South Carolina

I placed an order and I have not received it.

I hva not recieved an order I pkaced on july 8th

View full review
Loss:
$59
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Alonda Cvy

I didn't receive the product, USPS says it was delivered.

Information on USPS website for the package with tracking number 940551****648008****38 says:

April 27, 2018 at 3:21 pm

Delivered, In/At Mailbox

But the package is not in/at mailbox. We were out of town from Friday 27 2:30pm to Sunday 29 9pm. Please contact customer Liatne Dosina at {{REDACTED}}.

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Reason of review:
Problem with delivery
Anonymous
map-marker Mount Laurel, New Jersey

Meladerm Is Only For Epidermal Pigmentation

I purchase this product with the hope's of one day being clear free of Dark spots on my face. I read all the questions & answer's that they do list on there site if I had any concerns with the product.

See my problem is that they didn't list the obvious about this product it should list on their home page Meladerm is only for customers who suffers from epidermal pigmentation's. Am so fed up with companies that with hold in-formations because they want us the customer to purchase there product's. It not worth $50 plus shipping & handling I wish I would have know better. I don't have money too see an dermatologist i wish i did.

so if you or who ever you no wishes or want to purchase this product don't purchase this product with out seeing a dermatologist first you will thank me later.

You may or may not have the required pigmentation's this product will fade away. Am Very very disappointed

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Loss:
$50
2 comments
Guest

Sorry it did not work for you! I've been thinking about buying and seems like it works for some people and not for others.

I've been talking with some of the people on the company's facebook site and they have convinced me it worked for them.

I really doubt all the reviews are fake since its so easy to talk to the people directly on facebook. But I'm also concerned because it's clear that for some people it doesnt help.

Guest

I began searching the web for information on Meladerm, and the more I read the more clear it became that Meladerm is the biggest SCAM on the internet. All their "customer reviews" are false and are produced by Civant itself.

I have never ever seen such a corrupt and misleading company.

Steer away from Civant and Meladerm. It just can't be good when all the reviewers are false.

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