CityGrid Media

This company is an outright and absolute scam. It's a Pay-Per-Click service, and not even a good one at that, though it's clearly NOT represented or explained to you that way when you first sign up with them.

We were told that we would be charged $1.80 for every customer walking into our door - NOT for every click on our website. I even asked if this was a Pay-Per-Click service and was told that it was NOT. Seems I was lied to from the get-go.

After closing our account with them - in writing, then closing the bank account that they stole our money out of, and then performing a charge-back on the money that they illegally stole from us, we then received a fake Debt and Collections email from them.

Nice try, but no cigar.

Our response to them was : We will never do business with their company again. We will report any further emails received from them as SPAM. In the event that we do receive any further emails, we will follow up with filing formal complaints with the BBB of Los Angeles (West Hollywood), the District Attorney's Office of Los Angeles, the Attorney General's Office of California, and with the Federal Trade Commission (FTC).

Do yourself and your business a HUGE favor and do NOT deal with this company or any even remotely like it. If there was way to give this company a Zero rating, I gladly would in a heartbeat.

Starting a new company is a tough process and we are all looking for ways to advertise. I talked in depth with the rep. Michael P. the Senior Account Manager for City Grid Media and he assured me they were like Home Advisor and would only charge my account for leads they produce and it was my responsibility to close the leads. I thought this would be great, because Home Advisor has been easy to work with.

That is not the case at all. They will charge you for every thing they can, even people looking for driving directions to your business. Really, wtf!!!!

Calling customer service has gotten me no where, the rep said he canceled the account and now I am seeing another $600+ charge to my account a month and a half later.

Now I have the hassle of canceling my card and possibly hiring lawyers to get my money back.

Be very weary of this company. They do not back up there words and there lack of action shows allot of deception.

TOTAL RIPOFF. called and claimed to be able to update all our vast info on 100 of 'MicroSites" the deceptive salesman Robert.Vasquez@***m… and I agreed to a ONE MONTH ONLY TRIAL and we would reassess after the month. IT was USELESS, not even sure if they even did anything as we never saw any evidence of new calls, new clients, or anything. To boot WE did most of the work updating the data. NO THANKS- END OF STORY. BUT NO, weeks later we began getting billing and collections letters demanding $1000 for the SECOND month (to which we never contracted). Their slimy phone support (if you can get them to answer) said "your told us 2 days after your contract month, so we "auto renewed you" Nowhere in their TOS or agreement is anything that say they can auto-renew without your consent.

My best advise to ANYONE.. Avoid CityGrid like the plaque, you don't get what they promise, they will deceive and lie to your just to get you to sign up... they pretend its your fault for everything they never discussed

We had one of their dogs called us and spoke to one of our dispatchers, not the owner the dispatch listened to them and after that they send us a bill for $960.00 not some collection company calls us, it city grid collection some black guy calling and does harassment every time! In this country it's better to be honest if you decided to do business!

SHAME ON YOU City Search aka CITY GRID. looks like they don't care about building relationship with their customers!

I hope that one day one of those pro hackers with *** their webpage! stay away they real rip offs

CityGrid NEVER explained their service. Never. Not once after browbeating us into signing their contract did they ever show us what is was supposed to do or how it works.

They were so in contempt of us they simply took our money and laughed while waltzing out our door.

After repeated attempts to contact them and set up phone meetings so a representative could show us how it works, we tried cancelling the service and yep! agian CityGrid ignored us and kept hitting our bank account for 'unresolved payments"

This resulted in massive overdraft fees from our bank, who thankfully realized something wasnt right with this company and refunded most of the fees.

Fast forward to this morning when we had $500. nestled in the bank awaiting the state of Texas to draw the money out for a sales tax payment. Right. CityGrid got there first and sucked out the money.

This voided our agreement with Texas and now they are threatening to shut our doors.

So much for lending a helping hand to small businesses, huh?

We have been at this location for years, doing business, being proud of what we do and a blood-sucking company with a scam comes along and bam, we're simply...gone.

We're not only pissed off, were determined to make them pay. If anyone has any suggestions as to how we can make cityGrid hurt, please feel free to let us know.

These yahoos sold me a one-month trial subscription to try their internet advertising. We agreed to a $100 maximum fee and I gave them my credit card. I got my first bill and it showed that I owed over $400. I called Vijay, who sold me the service, and he told me I would only pay the agreed to $100. My card was actually charged $300 and I'm disputing it.

They show false hits to your ad, which is pay per click up to a maximum budgeted number each month. I supposedly had over 400 hits, but not a single call or inquiry from the ad. IT'S A SCAM! I feel as though I shouldn't have to pay for the $100 either since I know none of the hits were authentic.

I've been in dispute with them for over a month and they have yet to respond. A person named Theerasak is now questioning the validity of the price I was quoted and attempting to disqualify my rate for not referring new customers to them. As if I would refer them to anyone other than my State's Attorney.

Citygrid said they sent hundreds of clicks to my website but my counter proves they lie. Then I cancell and they keep billing me for another month.

They do not return phone calls, letters or emails. After I had the credit card reversed I am hounded by colloction people. TOTAL SCAM of a company. READ there terms of aggreement and see for yourself what a scam it is.

They I believe a compny set up to rip people off. According to the collection agent they use there terms of aggreement to legally to give the consumer no leg to stand on and do not have to prove they did anything for the money.

Even though I can prove fraud.

I had a very similar experience as the previous reviewer. I signed up for a monthly budget of $850.

We track the source of leads at my company. Not a single lead came from our ads with CityGrid Media. I was lied to by the sales rep who informed me I would be charged on a cost/call basis. When I asked how my credit card was charged $600 for TWO phone calls in an entire month, I was informed that "clicks" charged as well.

Long story short, absolutely zero leads and two months worth of $600 charges. Don't waste your money.

Without getting into too much detail here is what happened:

According to a ton of other articles that I wish I would of read before signing up for this scam, it looks like it happens frequently if not always.

1-They Lie

2-You sign up

3-CitySearch site says you've had tons of traffic

4-They use every penny of what was budgeted

5-The only traffic you actually see is telemarketers which they must give your info. out to millions of them.

6-You are unable to cancel and they charge your card until you contact your bank.

SOUNDS FUN HUH??? DO NOT WASTE TIME OR MONEY WITH THESE SCAMMERS, STICK W/GOOGLE ADWORDS, EXPENSIVE BUT FOR A SERVICE ORIENTED BUSINESS I THINK IT ADWORDS PRODUCES REAL TRAFFIC AND CONSUMERS LOOKING FOR YOUR SERVICE.

I Do Auto Unlocks and According to City Search Scammers darn near everyone in our county locked there keys in the car that month, what a joke!

Signed up for a 19.95 paid listing and they took 419.30 out of my busines account.

Will not return my money, cannot provide a contract nor a record of the call we had of me telling them no to the package.

Business beware of this company that represents City Search.

I have notified the attorney general. They also have over 200 complaints on BBB. Keep your listing off city search. I learned the hard the way to just keep my business listing with yellowpages.com and google and not hang up the phone when any other advertisers call.

I am a disabled and a Veteran, that was posting an ad on the internet. City Grid came along and next thing I know, I am being charged $631.00 for advertising that I did not receive.

No reports were submitted to me, I could not log in to my account, and when I contacted them to cancel, they told me it was too late, and began charging my credit card for $631.00. To date they are still trying to charge my card and have sent me to a collection agency, which is trying to collect as well.

Now I cannot use my PayPal card, and I have not been able to get them to discontinue one or the other. I believe in paying my bills, however, this is rediculous!

City Grid Media offered us 3m contract. They promised great support features to monitor who was accessing your profile info and a support staff to make sure things go great.

After beginning the advertising we were contacted to create the profile. Then later when we had questions we called our rep. No response by phone just an e-mail to sort out on our own. Then we call again.

Still no phone calls in return. Finally we are ready to cancel and I send an e-mail to my rep and cc customer service with my complaint.

All we get is a response stating our account will be cancelled. I was shocked to get such lack of customer service from city grid and want to be sure other know about it!