City Water Light And Power
City Water Light And Power Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
City Water Light And Power has a 4.0 star rating from 1 review and consumers are mostly satisfied. Reviewers value billing practices and customer service, and note a low price level.
Key Takeaways for Future Customers
- Set up an automatic payment plan to avoid mail-related missed billing as noted in City Water Light And Power reviews.
- Expect helpful on-call staff for after-hours issues.
- Be aware disconnects may occur on Friday and plan payments earlier in the week.
Negative Feedback / Risk Areas
- Missed billing notices from erratic mail can lead to unexpected disconnects and City Water Light And Power customer complaints about restoration processes.
Positive Feedback
Staff responsiveness during on-call support and generally favorable billing and service reliability are highlighted.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
City Water Light And Power has a 4.0 star rating from 1 review and consumers are mostly satisfied. Reviewers value billing practices and customer service, and note a low price level.
Key Takeaways for Future Customers
- Set up an automatic payment plan to avoid mail-related missed billing as noted in City Water Light And Power reviews.
- Expect helpful on-call staff for after-hours issues.
- Be aware disconnects may occur on Friday and plan payments earlier in the week.
Negative Feedback / Risk Areas
- Missed billing notices from erratic mail can lead to unexpected disconnects and City Water Light And Power customer complaints about restoration processes.
Positive Feedback
Staff responsiveness during on-call support and generally favorable billing and service reliability are highlighted.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Correct a disconnect
- - Online payments lack a CWLP prompt.
- - On-call Saturday staff were helpful.
- - Fridays create urgency; automatic payments should be set up.
Disconnect result of missed payments from missed billing from erratic mail.this is not our only mail problems.
Issues
1. paid online but no or unclear prompt to call CWLP so work order to be entered in order to restore power.
Recommend adding/clarifying prompt to notify CWLP that payment made online.
2. Disconnect on Fridays, creates urgency since limited time offices closed on Sat-Sun.
Recommend disconnects be Mon-Thur.
On-call sat staff was very helpful.
And we need to set up automatic payment plan to eliminate the mail issue.
Thank you
User's recommendation: As above
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