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Brooklyn College Financial Aid Abyss

Day 99 in an abyss of uncaring incompetence: Parent Plus Student loan application of 5/9/11 for Summer 2011 remains unprocessed. It's for my daughter's living expenses for the Summer Term now ending. (Before it's taken BC 2 weeks.) On 8/1, was told by Marcus J. Richardson, of the Brooklyn College Office of Financial Aid, that my application now would not be processed until an internal computer problem was fixed, that man who fixes these things is at the City University of New York, is on vacation and would get to when he returned, in keeping with his own priorities. A student in the same straits as my daughter whose parents lacked access to ruinous high-interest, short-term installment loans would have had to have returned home, a dropout. (Imagine the devastating effect on the child.) This is my daughter's final semester before graduating and with fine grades for which she's worked very hard. For months Brooklyn College couldn't process the loan; now they're refusing to process it because they can't process it. (I'd appreciate the Kafkaesque quality more if I weren't servicing thousands in credit card advances.) My yellowing application is for the same unsubsidized Federal higher education loan program I've used without mishap during my daughter's years at Brooklyn College. The U.S. Department of Education's Financial Student Aid Ombudsman is involved; perhaps she and her staff can serve as catalyst of competency for Brooklyn College's Financial Aid Department. "Sunlight is said to be the best of disinfectants; electric light the most efficient policeman." Justice Louis D. Brandeis
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ID
#255609 Review #255609 is a subjective opinion of poster.
Location
Tampa, Florida

Brooklyn College Financial Aid Fiasco

The Brooklyn College Office of Financial Aid is now in its 87th day of not processing a student loan application for my daughter's 2011 Summer Semester living expenses, filed May 9th. (In the past, it's taken two weeks.) An out-of-state student in the same straits whose parents lacked access to high-interest, short-term installment loans would have had to have brought their child home a dropout. (Imagine the devastating effect on the kid.) This is my daughter's last semester before graduating and with fine grades for which she's worked very hard. For months Brooklyn College couldn't process the loan; now they're refusing to process it because they can't process it. (I'd appreciate the Kafkaesque quality more if I weren't servicing thousands in credit card advances.) My yellowing application is for a Direct Plus Parent Loan, an unsubsidized Federal higher education loan program I've used without mishap during my daughter's years at Brooklyn College. The U.S. Department of Education's Financial Student Aid Ombudsman is involved; perhaps she and her staff can serve as catalyst of competency for Brooklyn College's Financial Aid Department. "Sunlight is said to be the best of disinfectants; electric light the most efficient policeman." Justice Louis D. Brandeis
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ID
#253339 Review #253339 is a subjective opinion of poster.
Location
Tampa, Florida

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