Skip to content
City Of St Louis

City Of St Louis

www.stlouis-mo.gov
Is this your business?
What is your customer experience with City Of St Louis?

City Of St Louis Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Mostly negative sentiment in City Of St Louis reviews with frequent complaints about customer service and website functionality; price level reported as high.

Positive Feedback

Some services like trash collection occur reliably, and officials can respond to specific on-site issues when contacted.

Negative Feedback / Risk Areas

  • Repeated customer complaints about rude or unprofessional inspectors and staff.
  • Poor website and citizen service bureau responsiveness causes unresolved issues.
  • Perceived high price level for services compared to service quality.

Key Takeaways for Future Customers

  • Expect to research City Of St Louis reviews and prepare documentation before filing complaints.
  • Be ready for slow customer service and follow up persistently on inspections or service requests.
View full overview ›

Media from reviews

City Of St Louis - Trash containers
City Of St Louis - Trash containers - Image 2City Of St Louis - Tape Record Tim
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Tony N Uxb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trash containers

AI Highlights
  • 4406 Chippewa St, St Louis, MO 63116; trash truck blocked my garage driveway after emptying the container; please move it to far side of my garage.
City Of St Louis - Trash containers
City Of St Louis - Trash containers - Image 2

I am live at 4406 Chippewa st

St Louis, MO 63116. The trash driver empty the trash container and blocked my garage driveway, please sending someone to move the trash container to far side of my garage. Thank you

Preferred solution: Made correction

View full review
Anonymous

Tape Record Tim

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • The inspector was abrasive, disrespectful, loud, and sexist.
  • He told Taxpayer to hire a electrician and downplayed breaker concerns.
City Of St Louis - Tape Record Tim

1200 Market St, room 425, St Louis MO 63103: On 1-30-20 building inspector Tim Williamson did a apt Inspection in 6300 of Arsenal (see PHOTO, the box has three main Breakers on top left) Williamson was very abrasive, very disrespectful, very loud, said Taxpayers can't file more than one report with his office, was very sexist. Williamson said the City of St Louis Inspectors aren't concerned with excessive Breakers, neighbors stealing electricity, tampering of Breaker boxes, etc.

Told Taxpayer to hire a electrician. Williamson is a COMPLETE waste of Taxpayers money.

Cons:
  • Sexist
  • Discrimination
View full review
Anonymous
map-marker St. Louis, Missouri

Building Inspector St Louis MO

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Alleges unprofessional and racist behavior by Christopher Schlumm.
  • It describes a chaotic department with cancelled complaints.

Manager of Building Inspections at 1200 Market St, St Louis MO, Christopher Schlumm is very unprofessional and racist towards female taxpayers. When a female tries to inquire about sabotaged Inspection complaints Schlumm responds aggressively sexist, entitled and condescending.

This city of St Louis Inspection dept is chaotic, at best. Christopher Schlumm keeps complaining about lack of manpower, SO WHY are taxpayers paying for this mess? Complaints are being cancelled without proper investigation. Schlumm treats females like he has no knowledge of MO Laws, he behaves like a lazy overpaid employee who hates his job.

Repeatedly, he blames all of the chaos on a different dept, the Citizens Service Bureau, when he's dodging questions.

Again, what are City of St Louis MO taxpayers paying for? Ladies take your complaints to other resources.

Cons:
  • Sexism
  • Discrimination
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article