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City National Bank and Trust

City National Bank and Trust

cnb1901.com
What is your customer experience with City National Bank and Trust?

City National Bank and Trust Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

City National Bank and Trust has a 3.0 star rating based on 1 customer review; consumers are mostly neutral. The latest reviewer reported a fraud alert and frustration after their card was shut off without a prior call, blocking purchases.

Positive Feedback

Local presence is cited as a pro and the bank is accessible within the community.

Negative Feedback / Risk Areas

  • Reviewer reports the fraud system shut off a card without notification.
  • Customer complaints mention unexpected card shutdowns affecting billing and transactions.

Key Takeaways for Future Customers

  • Check City National Bank and Trust reviews and ask about fraud alert and notification policies before opening an account.
  • Confirm card protection procedures and preferred contact methods to avoid unexpected service interruptions.
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Bradley D Axl

Fraud alert

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I'm extremely unhappy at the moment. I need you guys to at least call me before shutting off my card. I don't appreciate not being able to make purchases when I work very hard for my money.

Pros:
  • Local
Cons:
  • Fraud system

Preferred solution: My card reactivated

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