Jim S Ojq

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Great coffee but issues with getting refund when mistakes made

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I ordered a coffee with light cream. They put in a ton of creamer and the coffee tasted like it had half milk in it.

I wanted it replaced or refunded and the barista explained that no refunds. All of my other experiences here were good but the new employees are the reason I will not be coming back for a while.Shrug

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Preferred solution: Let the company propose a solution

User's recommendation: If you get a wrong order immediately let them know otherwise you will get no exchange

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