City Jeans
City Jeans Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
City Jeans has a 2.6 star rating based on 2 customer reviews, with consumers mostly neutral and a 50% unfavorable share. Pros noted are fast shipping and delivery; cons include inability to return and unresponsive support.
Key Takeaways for Future Customers
- Expect prompt delivery but confirm sizes and address before ordering.
- Be prepared for limited return options and possible difficulty contacting support.
- Check City Jeans reviews and store details when researching purchases.
Negative Feedback / Risk Areas
- Recurring customer complaints about denied refunds and return refusals.
- Frequent reports of unresponsive customer service and unreachable contact numbers.
- Orders canceled unexpectedly and delivery to wrong addresses.
Positive Feedback
Customers value product variety and store location, and multiple reviewers praised the quick delivery and fast shipping. The price level is described as medium.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
City Jeans has a 2.6 star rating based on 2 customer reviews, with consumers mostly neutral and a 50% unfavorable share. Pros noted are fast shipping and delivery; cons include inability to return and unresponsive support.
Key Takeaways for Future Customers
- Expect prompt delivery but confirm sizes and address before ordering.
- Be prepared for limited return options and possible difficulty contacting support.
- Check City Jeans reviews and store details when researching purchases.
Negative Feedback / Risk Areas
- Recurring customer complaints about denied refunds and return refusals.
- Frequent reports of unresponsive customer service and unreachable contact numbers.
- Orders canceled unexpectedly and delivery to wrong addresses.
Positive Feedback
Customers value product variety and store location, and multiple reviewers praised the quick delivery and fast shipping. The price level is described as medium.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Pullencourtney168@***.com
- Bag order canceled for the second time; I need it before school.
- I've been trying to order since yesterday; the card is declined and I want a refund.
my book bag order has got canceled for the second time in a row and Im really gonna get mad because I need that book bag before school starts and yall keep freaking canceling my order and Ive been trying to order this book bag since yesterday and yall keep answering my order and then I wanna refund my money and then try to order again yall wanna decline the card like send my money through
Exchange
I thought it would be bigger I didnt realize it was that small I think it was just a regular 18 size
User's recommendation: You guys was quick on time delivery and you keep up to date with me all the way until I recieve it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lincoln City, Oregon
Delivery address is wrong
My address has changed from the one I entered when I ordered shoes for delivery. My shoes are out for delivery to an address that doesn't exist, and I can't change it!
Preferred solution: Deliver product or service ordered
I placed an order on line and would like to...
I placed an order on line and would like to correct the address I need to contact someone immediately or police will be involved!!.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Problem with Xmas order
Company fixed the issue and I have been provided with apology.
I got for my grand daughter for a Xmas present. HD to return for one size up December 26 and they refused my return return window was over. Very poor business practices!
- Delivery right away
- Can not return
Preferred solution: Full refund
User's recommendation: Never use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with Xmas order
I bought gift for Xmas and the day after Xmas need to exchange for next size and been refused a refund
Farmington, Michigan
Return
Ive requested a return label multiple times via email and no response. Very disappointed as I need to return the item in order to order a different size. Customer service number is out of order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible Customer Service
I've Been Calling From 9-5 To Exchange A Product No One Answers The 1-800 Number Or The Emails Sent. The Only Way To Obtain A Return Label Is Calling Or Emailing Which No One Answers
- Fast shipping and delivery
- No one answers the number on the website
Preferred solution: I Would Like To Exchange For A Larger Size But There Is Only An Option For Returns Not Exchange
User's recommendation: Make Sure Your Purchase Is Correct Because You Will Not Be Able To Contact Anyone Once Your Order Is Placed And Shipped
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