Sadi Tsl

I placed an order on line and would like to...

I placed an order on line and would like to correct the address I need to contact someone immediately or police will be involved!!.

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Resolved
Deborah A Dsq

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Verified Reviewer

Resolved: Problem with Xmas order

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Updated by user Jan 03, 2024

Company fixed the issue and I have been provided with apology.

Original review Dec 27, 2023

I got for my grand daughter for a Xmas present. HD to return for one size up December 26 and they refused my return return window was over. Very poor business practices!

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Loss:
$95
Pros:
  • Delivery right away
Cons:
  • Can not return

Preferred solution: Full refund

User's recommendation: Never use this company

Deborah A Dsq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Winthrop, Massachusetts

Problem with Xmas order

I bought gift for Xmas and the day after Xmas need to exchange for next size and been refused a refund

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Anonymous
map-marker Farmington, Michigan

Return

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Ive requested a return label multiple times via email and no response. Very disappointed as I need to return the item in order to order a different size. Customer service number is out of order

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Danyell M Epp

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Verified Reviewer

Horrible Customer Service

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I've Been Calling From 9-5 To Exchange A Product No One Answers The 1-800 Number Or The Emails Sent. The Only Way To Obtain A Return Label Is Calling Or Emailing Which No One Answers

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Loss:
$285
Pros:
  • Fast shipping and delivery
Cons:
  • No one answers the number on the website

Preferred solution: I Would Like To Exchange For A Larger Size But There Is Only An Option For Returns Not Exchange

User's recommendation: Make Sure Your Purchase Is Correct Because You Will Not Be Able To Contact Anyone Once Your Order Is Placed And Shipped

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