Complain on Gear Box(Transmission) of HONDA CITY car
I am W.U.K.M.A Wijayakulathilaka from Sri Lanka . A HONDA CITY motor car bearing ,Engine NO L15A1280**** and CHASSIS No MRHGD86504P020117 ,manufacture year 2004 , was imported by a Sri lanka importer in September 2007 and it was purchased by me for 24000 USD approximately in September 2007. At the time it was purchased indicated mileage was around 65000Km. The reason behind purchasing of Honda City car was I believed the highly recognized brand name and the highly recommended VTEC technology . Though it was assembled in Thailand , it was stated that Engine was made in Japan and it is a HONDA product. However unfortunately , I lost that confidence in HONDA CITY vehicle as I had to go to Stafford motors who are the agent in Sri Lanka frequently for repairs and I was compelled to replace the Shock absorber after few months , Lower arms , engine mount , Gear Box Mount , leakage of break oil etc and I lost money and time a lot . The worst situation came after using my vehicle for over 3 and half years , there was a noise and vibration from gear box( transmission ) . How ever Stafford motors did not repaired or gave a solution and claimed that they do not have gear box to be replaced and if it is ordered it will take four months at a cost of 9000USD . Subsequently after few months , my vehicle was broken down on the road and I had to the vehicle to a private mechanic who are known that capable technician for repairing Honda vehicle . He found a imported used gear box and fixed into my vehicle and it Was not successful and then another gear box was fixed , but vibration experienced was not stopped . I had to go through a very bad situation on the road and my wife faced very difficult time on the road on her way to school to drop our kids due to many subsequent problems. In the mean time we had to repair rack end with a locally made bush and Stafford motors has no solution and it could be replaced at a very higher cost After spending a lot of money ands time I had to go though a very stressful time due to this gear box issue mainly which is still not sorted out . Now I have decided to sell my vehicle but I can not do that with this condition . I want to emphasis that I met several HONDA City/Area owners and technicians who have faced the same gear box (transmission) problem. Please advise me what to do and if I do not have a solution and I had to sell at a huge loss with this gear box problem. I humbly request you that we love HONDA but do not let your Honda lovers to suffer like this . Please communicate with me through one of these email wijew@***.lk or udpri77@***.com or anuradhawi@***.com I am waiting a favorable and friendly reply from your well recognized HONDA company Yours faithfully, wijayakulathilaka
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