Please Put a Shipping Disclaimer

I placed a sizable order and reached out to get an ETA, I was told they were not sure although the money was out of my account right away. The representative checked and said it was in process phase. I asked well can it be canceled since I will need everything by the weekend. I was told it passed the phase of cancellation. I asked were return shipping labels included. I was told no initially, however when I mentioned pissed customer, I was told labels would be included. I am so annoyed. I shared timing disclaimer needs to be included. All in limbo right now. Thanks Pissed Customer.

User's recommendation: Do not order if you need your merchandise right away.

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ID
#2757082 Review #2757082 is a subjective opinion of poster.
Location
Laurel, Maryland

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Verified Reviewer
New Reviewer

HORRIBLE CUSTOMER SERVICE DO NOT SHOP HERE

Purchased almost $500 worth of merchandise in two orders. I returned 3 items that did not work. Happy with the other pieces. A MONTH LATER, I AM STILL WAITING FOR MY REFUND! IT SOUNDS LIKE ONLY 1 PERSON WORKS IN THEIR CUSTOMER SERVICE DEPT. BECAUSE EVERY TIME I CALL-IT'S HER!!!! AND NOTHING GETS DONE!!! I WANT MY $300!!!!

User's recommendation: DO NOT SHOP HERE!!!!!

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1 comment
#1969413

I have now received the refund as of late last night on Sunday. I can only assume it is because I sent an email to their corporate office in Australia.

ID
#2360970 Review #2360970 is a subjective opinion of poster.
Loss
$300
Preferred solution
Full refund
New Reviewer

You were trying to charge me 19.99, why if I haven't bought anything from chic

My card was declined to this amount. But the issue is, I do not what chic to keep trying to charge me, when I have not ordered anything.

User's recommendation: Do not know company.

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ID
#2195281 Review #2195281 is a subjective opinion of poster.
Preferred solution
Do not try to do this again with out my knowledge
New Reviewer

Stolen dress that was shipped to my address

They deliver an order that I made and they left the package on the porch someone stoled it and I need a new shipping with a new dress as soon as possible and I would like to change my address for shipping
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ID
#1361366 Review #1361366 is a subjective opinion of poster.
Location
Glendale, California
Reason of review
Problem with delivery

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