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City Beach

City Beach

www.citybeach.com
What is your customer experience with City Beach?

City Beach Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

City Beach has a 3.3 star rating from 2 reviews with 100% would likely recommend; consumers are mostly neutral and note a 50/50 split in sentiment. Reviewers value customer service and exchange, refund and cancellation policy. Price level is medium and concerns focus on discounts and website and phone/chat issues.

Key Takeaways for Future Customers

  • Check City Beach reviews for service notes before ordering.
  • Expect responsive customer service but verify discounts at checkout.

Negative Feedback / Risk Areas

  • Discounts not applying at checkout and unclear special offers.
  • Phone and chat connection problems causing missed support and tracking help.

Positive Feedback

Staff are described as helpful and understanding with straightforward refunds and exchanges when contact is made.

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Show reviews that mention
chat line customer line service customer service item return contact chat issue
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Ethan S Iie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Online order

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Great customer service very easy to deal with and very understanding highly recommend great job couldn't fault them

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Anonymous
map-marker Auckland, Auckland

Discount offered wudnt work

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hi im a regular customer and the discounts offered to me would not apply at checkout ABN: 118********

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User's recommendation: watch credibility of offered discounts

Hayde Xxe

Can’t hear operator at all

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Couldnt hear operator just crackles and tiny bits of someone trying to talk was frustrating as I called a few times to try fix issue with tracking info

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User's recommendation: Update phone system

Susie K Bwq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

i need the chat line please. I was disconnected...

i need the chat line please. I was disconnected while we were try to work out my return item. I need to talk to you!!

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Resolved
Susie K Bwq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: please put me back on the chat line that I was...

please put me back on the chat line that I was just connected to. I lost contact to the customer service

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