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City Ambulance Service

City Ambulance Service

cityambu.com
What is your customer experience with City Ambulance Service?

City Ambulance Service Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

City Ambulance Service has a 1.0 star rating from 1 review with 100% unfavorable feedback; consumers report dissatisfaction and a recommendation to "Don't pay their bills. - fight it".

Positive Feedback

Some reviewers note individual EMS staff can be caring and competent despite broader service issues.

Negative Feedback / Risk Areas

  • Late and inflated billing leading to dispute and billing complaints.
  • Poor customer service and alleged rough or misleading transport experiences.
  • High price level reported and difficulty resolving charges.

Key Takeaways for Future Customers

  • Check City Ambulance Service reviews before using services.
  • Keep insurance EOBs and be prepared to contest late bills.
  • Expect potential customer service and billing issues.
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Dawid Qne

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Verified Reviewer

They Take advantage of innocent people

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Ambulance sent to another hospital; the first couldn't do surgery.
  • - A year-and-a-half later Cityambu billed more than paid; 180-day appeal closed.

0 STARTS - We were forced to take an ambulance to another hospital since the one we were at wasn't qualified to conduct the surgery needed. I got an EOB from my insurance company that said they negotiated and paid a certain amount.

A year and a half later cityambu sends me a bill for over double what the insurance paid them. Why didn't they bill me at the time of the event? I don't see how it can be legal to get a bill a year and half later.

Because the bill was so late my insurance company won't let me appeal since that has to happen within 180 days. This company is filled with scam artists.

User's recommendation: Don't pay their bills. - fight it

View full review
Anonymous
map-marker New York, New York

Very bad EMS City Ambulance Service

AI Highlights
  • - Customer alleges EMS lied about the expressway and yelled.
  • - Driver stopped at red lights and hit bumps; bedsores worsened.

The EMS lady told me we were on the Expressway which I REALIZED WAS A LIE since their were no traffic lights on the expressway, so I YELLED SHE WAS A LIAR and I was in pain from my bedsores, then it seems the driver heard me, and he stopped at every red light and hit every bump.

Now i'm not making a complaint about EMS only these two which you could find out who they are by calling 311. I'VE had some great EMS people, caring people, not just there to collect a paycheck. I am forwarding this to the Mayor, because if my bedsores are bleeding because of these two, i'm going to sue, and when i called EMS to go home because i had no shoes and it might be different drivers, they told me it would be $1100.00 so i said i;ll pay but they said they still wouldnt come, let me tell you about myself, i give to 4 charities, monthly, I CARE.

Reason of review:
Poor customer service
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