
CitizenShipper
CitizenShipper Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CitizenShipper has 2.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Do not use this service", "Do not trust this company", "Steer clear of this company. It's a rip off.".
Consumers are not pleased with Website and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CitizenShipper has 2.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Do not use this service", "Do not trust this company", "Steer clear of this company. It's a rip off.".
Consumers are not pleased with Website and Customer service. The price level of this organization is high according to consumer reviews.
Resolved: Service fee is astronomical
Company fixed the issue and I have been provided with apology.
I requested a refund as soon as I realized I was paying 50% in service fees and not a deposit for the service. This is out of ny budget and I need a refund. There is no phone number and I was denied even though the charge is pending and can easily be reversed.
User's recommendation: Do not use this service
Needed the fee back if possible
There was a client who used the service and I am assuming paid the fees but however she took the money and scammed us is there any way we can receive money back?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
Courtney Bowen has stolen our money . She works for your company.
She has our $7200 she was supposed to pick up puppies and never did. She has never returned our money.
- Lost money
Preferred solution: Courtney Bowen fired
User's recommendation: Do not trust this company

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Refund requested. Lawsuit filed.
I have a lawsuit filed regarding a service I booked in June 2023 for dog transport. CitizenShipper emailed me a bit then completely ghosted me.
Not cool. Many emails ignored as well as complaints from Pissed Consumer, BBB, TravelAdvisor, etc. My mom who I don't reside with even reached out and their response was "email us" Like I haven't already been doing that.
The people who transported my dog did not keep her expensive dog food fresh, and she came back severely dehydrated and sick for over two months. I am pursuing the refund to be returned by the transport company as well as additional compensation from CitizenShipper for the spoiled food, and cost of my dogs medical care, physical and emotional suffering of my pet.
- Lack of concern for customers pets
Preferred solution: Full refund
User's recommendation: Steer clear of this company. It's a rip off.
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They won't care. They don't respond.
Not trying to be a downer but they are THE WORST. I'm pursuing a lawsuit against them actually. That's your best bet. They either reply to emails AT FIRST then stop.
Then continue to ignore the attempts.
It's pathetic. They all need to lose their jobs for negligence.