Citizens Bank NA
Citizens Bank NA Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Citizens Bank NA has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Had branches where i live work and hang out so i saved on fees.
Cons: Mediocre customer reps surly branch employees just disgusting.Recent recommendations regarding this business are as follows: "If anything untoward happens, expect to be blamed by heartless creeps".
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Verified Reviewer |
New York, New York
I shoulda stayed with Wells Fargo...
I opened a checking account at Citizens Bank back in June. I had my direct deposit set up, and everything went well.
I want to buy real estate and need a mortgage, so my name is out there. I had a phone call on Sept. 19 - a very well-spoken gentleman who was very convincing, especially to me, who has a healthy skepticism. He had all of my information, and I was relieved that things were happening.
Well, of course, I was scammed. I didn't lose a dime, but at the end of the conversation, he asked me to do what scammers want their victims to do. I phoned Citizens immediately and spoke to their fraud department, who said they would have to investigate what had happened.
Furthermore, I had no access to my account for over a week, so guess what? These wretched people closed my account.
They implied that I was complicit when I was the victim. I am spitting nails and immediately opened a checking account for my direct deposit.
Jaw-dropping, unfair, and blood-boiling — they are a fifth-rate institution whose employees are a bunch of cold-fish company men. I hope they go under and urge everyone to avoid these automatons!
- Had branches where i live work and hang out so i saved on fees
- Mediocre customer reps surly branch employees just disgusting
Preferred solution: Apology
User's recommendation: If anything untoward happens, expect to be blamed by heartless creeps
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