Manufacturer: Citizen Watch Category: Watches Clear all filters (4 of 4 reviews match)
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I bought a Citizen Eco Drive watch from Jomashop.com and returned back the item next day by courier for either exchange or cash refund.They simply said that they can not refund nor exchange watch. The watch tag was also not removed and they are complaining that there are scratches. They just want to earn money and make business.Surely they are cheaters.
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I've brought a Men watch and recevied as a defected one. How in the world the second hands on a watches that jump every 2-3 seconds everytime when it move? I have to return the first one and receive the second one still the same defect. So I am not happy and want a full refund. I end up talking to one of their supervisor on the phone: Roee Ext# 2879, and he said he don't think its a defect even the second hands not jumping every second!!!!??!...
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leiv

leiv *** the hand that reached out to help you !!! you said he did not know if it was a defect and that he will still refund you !!
THAT IS GREAT CUSTOMER SERVICE !!! You shoul...

vam

vam WOW so they said they will help you and you still wrote this SHAME ON YOU !!!
YOU ARE A BAD PERSON !!!!!!!!

2.0
I didn't like
  • Customer service
#905995
Bought a watch through them that I sent in for a warranty repair after receiving. Took them 2 months to repair and another 1 month to finally get around to shipping the watch back. Called several times in between and each time was assured that everything was in order. Received the watch only to find out it was the wrong model watch. Called to complain and they insisted there was nothing they could do except file a claim with the post office. ...
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Anonymous

Anonymous What do you expect; it's Brooklyn for crying out loud! Customer service?

sushantbhatta90

sushantbhatta90 Exact same thing happened to me. Bought a watch, got a defective one now its been 2 months and still waiting.

2.7
I liked
  • I liked the price
  • Price
I didn't like
  • Cs supervisor was a complete ahole
  • False
  • Package lost process
#831898

Citizen Watch Eco-drive Watch Review

#892770
2.4
My problem with Kay's is that they are greatly over priced i was looking for a watch Kay's price for the the watch that im looking for is like 200 to 300 more then almost every other store that i have seen it in the citizens night hawk & blue angles watch i have the money on my Kay's credit card but i will not spend that much over price
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