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Citi lost my account in the rewards program. I called them to straighten it out. They they say I'm in the easy deals program. I called the Easy Deals people, but on the phone they say I'm in the rewards program. But the rewards program people say my account is in the Easy Deals Program. I have gotten bounced back and forth on the phone literally 7 times in 3 hours. ***. I have been talking to supervisors and managers. Each time they conclude I...
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Anonymous

EMT Citi Easy Deals is disaster and a complete ***!

Do not apply for Citi Simplicity Card which offers you Citi Easy Deals. With points on Citi easy deals you cannot do anything. Even if you want to purchase a gift card, points cover only 10% and you have to pay remaining amount with your citi card. Are you serious? With the amount of money i spent with Citi Card, I would easily get 200$ as cash back on other bank cards. Auctions - Big joke. Merchandise - They sell outdated stuff and it is same...
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Anonymous

Anonymous Yeah it wasn't the best program in the past...but I saw that they just revamped the Citi Easy Deals program recently. No more confusing points. If you have a Simplicity card, ...

1.0
#996238
This reward system is non existent scam! You have to spend additional money to purchase coupons or gift cards when supposedly redeeming your rewards / points. Half these coupons come free in my regular mail! This is more like slap in the face. What the heck Citi....Really!!? You guys should be ashamed to treat your customers this way. There's no point in me ever using this account when my other cards offer rewards that don't take additional $...
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2.5
#980053

Citi Easy Deals Rewards Program Review

#992116
1.0
I'm tired of searching on the available merchandise or gift cards and etc. It's a big ripoff of using my points. There's not much to pick from and you need to pay a lot of money for the products and using very little of my points. I can even buy the same products with lower prices at other websites. Citi Easy Deals is the worst reward system ever!!!
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Citi Easy Deals Deal Review

#971843
1.0
This points system is the exact reason I'm getting rid of citi. What a joke! The deals are terrible, merchandise that most people would NEVER buy. Plus you can't redeem for a statement balance like my other credit cards. I can get way better merchandise plus way better deals just by walking into Ross, or by using my other cards. HUGE SCAM!! This is the first credit card I'm paying off out of 3
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Citi Easy Deals Rewards Program Review

#938537
This program is absolutely ridicoulous everytime you click to use points on a free item you get outbid no matter how fast you click the button.
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I never was such worst rewards program for a credit card. This points system is the exact reason why I am no more using my citi card. The deals are terrible, merchandise that most people would NEVER buy. Plus you can't redeem for a statement balance like my other credit cards. I can get way better merchandise plus way better deals just by just buying directly from seller or by using my other cards. Plus, because so many other people have the...
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1.0
I didn't like
  • Ridiculous rewards system
Citi Easy Deals is the only bank I am aware that the consumer has to purchase a gift card at 90% and redeem your points to receive a 10% discount What a joke? Shop around with credit companies, they give better incentives without having to purchase an item or gift card. 12 thousand points over the years, and I could not bring myself to use the points due to the idea one would have to purchase an item. Also, the new system they are planning to...
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Citi Easy Deals is converting to another technique for rewards. 1% back another 1% when paid. Hopefully it will work better than the useful Easy Deals point system. Pretty much useless. I had over 2,000 points that will be gone when I convert. Thank you very little Citi. Citi Easy Deals is converting to another technique for rewards. 1% back another 1% when paid. Hopefully it will work better than the useful Easy Deals point system. Pretty much...
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City easy deals is the worst reward program I have ever used. First, even logging on to the system is extremely frustrating. Once logged on, you can use the points for discounts on some gift cards, but the same deals can often be found other places without using their terrible reward program. You can also bid on only a few items with points only, but their is no way to set a maximum bid so unless you happen to be bidding at the last minute, you...
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#963175
It must be, your website allows you to create a user name & password but them when you login, the system is either not available or doesn't recognize you as a user. Seems like you can earn thousands of points but never redeem. Sad very sad, but not surprising. One more thing, why are at least 100 words required? Really? Your review site is as antiquated as your call centers, webpages, rewards pages. You do know it is 2016 don't you? Would think...
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Anonymous

Anonymous I agree,spent over 1 hour yesterday trying to login, re-set password twice,what a SCAM!!! Canceling my card-hope they read this-crooks!!!!

I didn't like
  • Ridiculous rewards system
#958262
I have had my card long enough to run up $5,000 worth of purchases I called to see about rewards as other cards we have had, have either given you cash back or free credit cards to restaurants. I had quite a few points accumulated. I called and they told me I had to cash them in on line. I tried for an hour to get into my account but to no avail. It insisted I already had an account with that email. I looked it up in my roladex but could not...
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1.0
I didn't like
  • Your reward system
#947311
and tell me it's raining! Just got the email saying they are *improving* Easy Deals---Wrong!!! So after building up over 23k points, they are going to confiscate them at the beginning of the year and offer no compensation. Trying to use the points in auctions was frustrating ( no way to set a max bid, so unless you wanted to spend your life waiting in front of a computer to bid at the last second, you were never going to win) so they solved that...
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