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Citation Machine

Citation Machine

www.citationmachine.net
What is your customer experience with Citation Machine?

Citation Machine Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Citation Machine has a 1.0 star rating from 2 reviews, with 100% unfavorable feedback and consumers mostly dissatisfied; common issues involve ads/pop-up blocking and poor phone support.

Positive Feedback

Users find the tool helpful for creating citations and say it makes citing easier, noted in recent Citation Machine reviews.

Negative Feedback / Risk Areas

  • Repeated customer service failures, calls going to full voicemail and no live support, part of several Citation Machine customer complaints.
  • Ad/pop-up blocking prevents account access and use of the free citation features.

Key Takeaways for Future Customers

  • Expect solid citation functionality but prepare for potential ad-related access issues and limited phone support.
  • Verify account access before relying on the service for time-sensitive work.
View full overview ›

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Larissa L Zec

Grammar

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AI Highlights
  • - Grammar check missed two incomplete sentences in the first paragraph.
  • - When I tried to call, it went to voicemail and his mailbox was full.

In the first place, the grammar check, missed two in complete sentences within the first paragraph. When I tried to call, it went straight to voicemail. His mailbox was full and cannot accept my call.

Pros:
  • It is good for citations
Cons:
  • Lacking in grammar

Preferred solution: Full refund

View full review
Anonymous
map-marker San Juan, San Juan Municipio

Can't access my account

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Still unable to access my account after disabling my Ad Blocker - and unable to speak to anyone at your Company - HELP !!

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Valerie R Cys

Ad blocking on citation machine

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AI Highlights
  • - Caller was disconnected from a representative; voicemail was full.
  • - They want guidance to enable popups for the free version even without the icon.

I called for a representative but was immediately kicked out of the call and the mailbox was full, so I was not able to leave a message. Why did I call?

I called because the citation machine did not help me allow ads and refused to let me cite (Google did not show a do not allow popups icon on the website). I would like to be able to use the free version if I am shown how to allow popups regardless of whether it shows the icon or not.

Pros:
  • Makes it easier to cite
Cons:
  • Keeps saying that ads are blocked but shows no pop-up icon
  • According to google there are pop-ups that need to be blocked
  • Settings allows pop-ups but the website says its ads are blocked

Preferred solution: Let the company propose a solution

View full review

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