Cirillas
Cirillas Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.5 star rating based on 4 customer reviews. Cirillas reviews show most consumers are dissatisfied, citing poor customer service and issues with billing, refunds, and exchanges.
Key Takeaways for Future Customers
- Expect inconsistent store hours and early closing that affect last-minute shoppers.
- Bring receipts and check charges promptly for billing or refund issues.
- Some locations offer good sale prices and a few helpful employees.
Negative Feedback / Risk Areas
- Pervasive customer complaints about rude staff and poor customer service.
- Repeated reports of denied exchanges, refund delays, and overcharged in-store purchases.
- Inconsistent staff training and locked doors before posted closing times.
Positive Feedback
Close proximity for some shoppers, occasional great prices during sales, and a few amazing employees noted by reviewers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.5 star rating based on 4 customer reviews. Cirillas reviews show most consumers are dissatisfied, citing poor customer service and issues with billing, refunds, and exchanges.
Key Takeaways for Future Customers
- Expect inconsistent store hours and early closing that affect last-minute shoppers.
- Bring receipts and check charges promptly for billing or refund issues.
- Some locations offer good sale prices and a few helpful employees.
Negative Feedback / Risk Areas
- Pervasive customer complaints about rude staff and poor customer service.
- Repeated reports of denied exchanges, refund delays, and overcharged in-store purchases.
- Inconsistent staff training and locked doors before posted closing times.
Positive Feedback
Close proximity for some shoppers, occasional great prices during sales, and a few amazing employees noted by reviewers.
Media from reviews
Fort Wayne, Indiana
Customer service is always awful.
- Store closes early Tue, causing me to miss 50% off sale.
- Rude staffer at checkout blocks discounts.
- Doors lock before closing; I must walk home.
The store in my location always closes 15-20 min early on Tuesday, and the young woman that works the counter is very rude. So I always miss the 50% off dancer sale.
I have to walk. There is no bus system after 9 where I live. I got to my store 8 min before closing and all the lights were already off and the door was locked.
If youre open til midnight that means you lock the door at midnight and assist the customers in the store to check out.
Its not right. I dont have time prior to get here.
Besides a few min before closing.
But in customer service logic that should be enough time.
The few times I was able to get in just as she was trying to lock up, at checkout she did not give me my discount.
This has happened a multitude of times.
Please train your employees better. Its complete discrimination and I am left feeling harassed and judged, just by the way she speaks to me!
I dont know if she has something against me or what, but I cannot. Its the only store close to me within walking distance of an hour.
Sorry to ramble, but my frustration is very high and I am at my last nerve with this.
Thank you.
Store location.
Fort Wayne, IN
COLDWATER LOCATION
- Great prices when they have good sales associates
- Most of the sales associates are for the dogs
Preferred solution: My 50% discount since the store clerk always closes early on Tuesdays
User's recommendation: Always closed way before closing. 11:50pm
Very disappointed in employees
- Two employees were loud about the government during the visit.
- It made the customer uncomfortable and won't return to the Battle Creek store.
I'm very disappointed in 2 employees recently I was on a date with my husband and we stopped in before dinner and from the beginning to the end all I heard was remarks about our government the whole time I was there I almost walked out she was being very loud and angry about it. And may I add very incorrect and it was very uncomfortable.
It will be my last time in your store. Battle creek store
User's recommendation: Don't go if you don't want to be greeted at the door and you want to hear young oppressed people talk false about things there clueless on lol
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Grand Rapids, Michigan
Multiple issues
- Spent at Plainfield Ave Grand Rapids; Valentine's outfit did not fit.
- Tags and receipt should allow exchange; staff refused; 30 days passed.
So I spent a ton of money at your Plainfield Ave Grand Rapids store, and I bought an outfit for Valentine's, and it didn't fit. I was devastated.
I was in the area but didn't have the outfit with me, but I stopped anyway to ask about the policy. With tags and receipt, it wouldn't be an issue. I came back a few days later, and a new employee was working and was unable to do exchanges. I came back 3 more times, and the same thing happened!
Then the 30 days were up. Please allow me to exchange this outfit?! It's not my fault that you guys don't allow new employees to do refunds or exchanges.
I don't have a car at the time, and I need a ride there. Every time was freaking hard, and then to be turned away, it was ridiculous.
- Few amazing employees
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Greenwood, Indiana
Over charged for my in-store purchase
- I was overcharged on an in-store purchase tonight at Greenwood, Indiana.
- Charge shows on bank statement; no receipt and store unreachable by phone.
I was overcharged on my in-store purchase tonight. Tried calling the store and no answer.
Once I got hope I do not have a receipt but reflects on my banking statement. I wasn't given the robe discount for 14.99
Please help me receive my money back.
Greenwood Indiana location
Thank you
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Greenwood, Indiana
Terrible attitudes/customer service
- Greenwood IN SR135 store sold defective merch.
- Merchandise doesn't work as advertised.
- Staff attitudes were terrible.
- I'll shop your competition.
Greenwood Indiana, SR135 store. Want to sell me defective merchandise that doesn't operate as advertised on its package?
Think I'll ever do business there again? No way. Terrible attitudes. How do you stay in business?
Looks like poor management to hire people with such poor attitudes.
I'll shop your competition. Pitiful business.
- Terrible attitudes and customer service
Preferred solution: Full refund
User's recommendation: Don't shop here.
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Yeah, it is wrong to close the store early, but how is it "discrimination?
Your claim of discrimination fails the litmus test on two fronts. Most importantly, arriving to a locked door of a se/x shop ten minutes prior to closing is not a federally protected class where discrimination can be claimed.
Second, if the door is locked then no one has access.
You also cannot be harassed and judged by a locked door. I have a feeling your faulty logic and attempt to paint yourself as a victim over something so ridiculous is why you are in the situation you are.