RUDE, NASTY, SHOTTY LIARS!!!
DO NOT BRING YOUR CAR HERE EVEN IF YOUR INSURANCE COMPANY RECOMMENDS THEM!!! yes, this shop is registered as a "preferred" shop for insurance companies, but if you want good service and quality repairs, GO SOMEWHERE ELSE!!! These guys are not only crooks and do shotty work, but they will treat you like you are dirt. The owner, MICHAEL GERSTEIN is a NASTY, rude, egotistical bigot who is confrontational and argumentative. Besides attitude, the prices that they quote on their estimates are 33-50% higher than most other shops and thats so they can make a larger profit! If you get an estimate from them, just take any part number and google it--you will be able to see that the parts are sold on the open market for A LOT LESS than what they are charging--without labor!. I dealt with 3 individuals there and all 3 were completely nasty--not a good word from any of them--just pushy, rude and demanding. They held my car for a week before they even looked at it, wasting valuable time and costing me hundreds of dollars in rental fees. Then when I asked basic questions, they outright lied even in the face of contrary evidence, making up excuses and stories for answers they knew they couldnt wriggle out from under. I had to bring my car to another place to fix the so called "work" they did and had to pay for it out of my own pocket! Do yourself a favor and read the other reviews posted on several different websites about this shop--they all say the same thing--a real nightmare to deal with! If your insurance company recommends them, get another shop off their list instead--its not worth the aggravation you will have to go through just to get some work done.
Old Bridge Township, New Jersey
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