Marcia H Abw

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Verified Reviewer

App isn't working. Staff can't help at store. No one answering or calling back from support no

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Updated by user Oct 13, 2023

Yes if they fix the app

Original review Oct 12, 2023

App isn't working. Staff can't help at store.

No one answering or calling back from support number. I email address

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Pros:
  • Freebies
Cons:
  • App does not work app does not allow me to log in

Preferred solution: An app that works. An app that allows me to log in

Anonymous
map-marker Doylestown, Pennsylvania

Not all Cinnabons takes app

I took off your app, will not be using it, Im not going to go 35 minutes away just to get some, Im sorry but not worth it.

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User's recommendation: Check app before you use it, since not all take app, even if it shows that they fo

Resolved
Laquasia T Hkb

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Guilderland, New York

Resolved: 518816****

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Cinnabon - 518816****
Cinnabon - 518816**** - Image 2
Updated by user Aug 07, 2022

Company fixed the issue and I have been provided with partial refund.

Updated by user Aug 07, 2022

Hey I want my order refund please

Original review Aug 07, 2022

How old are you from? Yesterday and today The same thing is happened to me and I just want my money back real refund.

Can you please help me out on my refund. I ordered from you twice and it's not getting it. It's not hot. It's cold.

They gave me in a box. I said fresh. They did not listen.

I just want to refund. I'm sorry about the situation

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Loss:
$27

Preferred solution: Full refund

Anonymous
map-marker Rialto, California

Didn't get receipt

First of all I cant believe it took this long for someone to reach out to me . I was suppose to get call back not email the reason for me reaching out to someone was I didnt get my receipt that was all .

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Denise H Pkt

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Verified Reviewer

Scheduled order delivery

I placed a order at cinnabon in Milpitas ca for a Friday delivery.

I have my order number.

I called the store and they were not sure if someone was picking up my order.

They said the Corp office receives my order and they schedule the order with some sort of company to pick up and deliver.

My request has not been confirmed to me.

Delivery is for 10:45am

I can be reached at 408-410-****

Order #149312****734****

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Preferred solution: Delivery as requested dec 20

Anonymous
map-marker Modesto, California

Complaint

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I was at the vintage fair mall location. My total came to $42.

I only had cash $50. As I was school shopping with my grandchildren. They told me they didnt have change for a fifty dollar bill. So I said if I bought 1 only and had a Twenty it would be more change.

The manager April came over and said they do NOT take bills over $20, because they cant break a fifty, that makes no sense to me. She said the other register has a sign, nothing over a twenty, so I asked her if she would rather loose a sale then take my $50. She said yes, I dont have change for a $50. The change would have been less then $8.

She then told me I could get change at the pretzel stand, REALLY?

The register they called me to, did NOT have a sign about not taking large bills.

So not to disappoint my grandkids I was forced to use a credit card. That will be the last time I purchase from any of your locations!

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User's recommendation: Make sure to not use a $50 even if your total is $49.99

Mairo B

Bad product

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Cinnabon - Bad product
Cinnabon - Bad product - Image 2

The cinnamon rolls were hard and did not have the usual amount of icing and cinnamon sugar in the cinnamon rolls

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Loss:
$51

Preferred solution: A replacement or refund since I did what was asked by the mgr

Komila S Vxy
map-marker Gurugram, Haryana

They stole my shopping bag, pathetic staff at ambience Gurgaon

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The worst place ever. Their waiters will steal your bag until and unless youre sure you left it on their table and shout on them to return it back.

I had my MK belt kept on table and their waiter picked it while cleaning. I couldnt notice as i had so many bags. I shifted to another table with sofa seats and sat there. They didnt inform me for an hour later on I kept on looking for my bag everywhere asked Cinnabon people as well if they saw it.

After checking the cctv of last showroom I went to, i figured out it was with them and shouted at them to return. They then returned it back.

These stupid people have no ethics or values. Please be careful

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Pros:
  • Coffee
Cons:
  • Stealing

Preferred solution: Apology

User's recommendation: Be very vigilant of these thieves

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