Marquavis Aem

Rip Off, Scam, Unprofessional. Do not buy this!

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Cinebody, a fitment for iphone to install into a easy handeld casing converting it to easy use video camera was offered. Lumenati was the initial name. It was later changed. They are selling preorders for a future manufacturing of the product. I paid over $200 for item and accesories as it looked cool and seemed legit. The product was to be delivered over a year ago. I just recieved the item this year finally after repetative requests and its defective. I contacted customer service and was asked to send it in. I did and after calling and emailing finally got an answer and was promised a new one. Instead they sent back my old one. I contacted them again and was told send it back for a full refund. Well at this point they cant be trusted. I doubt I would get the $ and cant dispute the CC because it's been too long. I assume this is the scam! I asked for a supervisor and was told that request was sent but have never heard from anyone. DO NOT BUY this item. It's a Rip Off!
View full review
Loss:
$250
Pros:
  • Potential of item
Cons:
  • Continuous putting me off
  • Handling of defective item
  • Poor attitude of customer service
Reason of review:
Bad quality

Preferred solution: Deliver product or service ordered

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