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Cincinnati Reds

Cincinnati Reds

www.mlb.com
What is your customer experience with Cincinnati Reds?

Cincinnati Reds Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Cincinnati Reds has a 2.0 star rating from 3 customer reviews and overall sentiment is dissatisfied, with recurring issues reported across games and services.

Positive Feedback

Fans express strong loyalty and love baseball, with occasional praise for staff assistance such as help picking up tickets and dedicated long‑time supporters.

Negative Feedback / Risk Areas

  • Frequent Cincinnati Reds customer complaints about poor customer service and refunds after purchases.
  • Problems with bobble head distribution and giveaway management leaving many fans empty‑handed.
  • Ticket access errors, mistyped email issues, and concerns about missing or stolen tickets.
  • Questions about TV games availability and broadcast carriage in some areas.

Key Takeaways for Future Customers

  • Check ticket emails and arrive early for giveaways and bobble head nights.
  • Be prepared to escalate for refunds and document issues with customer service.
  • Research Cincinnati Reds reviews and TV games options if you rely on broadcasts rather than attending.
View full overview ›

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Carma Svv

Why do we have John Sadak calling the Reds games...

Why do we have John Sadak calling the Reds games on TV? All he does it tell us statistics all game long.

He talks about the history of opposing players clear down to their little league days or when their family played. Are we supposed to be that interested in the opposing team? He reminds us regularly of other games that we lost due to blunders. Never positive.

We need to hear about the game going on and not how fast a throw from the players are throwing the ball to first base. In caption he is terrible.

Sincerely a dedicated Reds fan. c.allen14@***.net Charlie Allen

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Meadow Mhk

Stolen money and tickets

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Mistyped email catcher on the information page is not there, allowed invalid email to be typed, causing me to not be able to access my tickets, dont have my money back

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Christy H Dgt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Franca, São Paulo

Problem with bobble head distribution

1. Thanks to Matt for allowing me to pick up my tickets because an old iOS will not support ballpark.com.

That was great!

2. Elli Delacruz bobblehead night. So many people didn’t get one, and we were told they were outside, none to be had!

Why weren’t they inside with a bobblehead per ticket, per person? Total mismanagement if they were outside and no limit to what people could take!

We were very disappointed, as were people around us who left empty-handed. I expected a better process than what it was.

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Cons:
  • Better distribution process for giveaways

Preferred solution: 2 Elli De LaCruz bobble heads

User's recommendation: Go really early if you want a bobble head

Zeyad Iwi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint about my experience at Saturday night game tickets

Showed My ticket to gate security to enter it was bobblehead night there were plenty left. My guess was late to arrive was told to step aside and wait for my guess I Then asked can I receive a bobble head was told no had to come in but my guess ticket would be void.

My understanding is if you're a ticket holder first come first serve a few minutes later my guess arrived now on more bobble heads. First time at the ballpark

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Arcadia Gnl

How do I get TV games in Findlay Ohio

Spectrum TV has informed me they will no longer carry the Reds games. My question is how do I get this years games on TV?

Ive been a loyal fan since 1954 and been to all three ball parks. I can no longer go to games.

Please advise. Gary Gus Murray

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Heather M Zij

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Former offer letter

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I am trying to find an offer letter of my fathers for becoming a Cincinnati Red. It would have been back in the late 1960s.

Hoping someone can help or direct me to the right place or archives. Thank you!

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Chris B Elm

Inappropriate service

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I ordered a drink for my mother. She received a damaged bug light seltzer for $14.25, leaking from the cam.

I asked for a replacement, but they both was out. Therefore I asked for refund. So they had to call in a manager. The manager arrived but had to call in a second manager to get a refund.

Finally a manager showed and was very angry. She said she would find me a new drink. I simply asked for a refund instead, but she got very angry and told me I was being aggressive. She returned with a new drink, but by then we had missed the entire 11th inning and the end of the game.

I told her she acted inappropriate, but she Shaun a profanity and stormed off.

I asked for her manager and she refused. I asked the kids at the north for her name and they didnt know it.

I just moved back to the to Cincinnati area and this was my first game back. Ive never been treated like this, and to have that happen all for a single drink for my 82 year old mother in disappointing.

Please resolve. I do not find it unreasonable to expect an unopened can for $14,25.

I do not find it reasonable to expect basic customer service to replace to refund a damaged beverage purchased.

This significantly tarnished my return to the reds, and we will not be back without resolution.

FYI. This was at a booth outside section 426 where we had 6 tickets in row C.

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Pros:
  • Love baseball
Cons:
  • Poor customer service too long time fan

Preferred solution: Apology

User's recommendation: Poor

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