Manufacturer: Cincinnati Bell Category: Bundles Clear all filters (33 of 33 reviews match)
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What is going on with the email with Cincinnati Bell? I have had problems for the last 4 days now and can't check it. I am so disgusted with your bad service. I have important emails that I need to access. Its always something that doesn't work with you guys and your Fioptics network. It is junk and needs to be fixed. I also have your cable which doesn't work right either. Channels cut out and freeze up several times a week. There is a lot of...
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#1001893
Cincinnati Bell-your cable and internet service is pure junk. Your channel selection is poor too. You guys don't even carry Ion Television or WGN America like your competition does. Instead, you add garbage stations like Newsy. No wonder so many people are dumping your pathetic excuse of a company. My channels always freeze up and the screen pixelates constantly. Picture quality is not clear at all. Sound doesn't match the screen half the time....
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#1000767
The problems are obviously at the hub or the poles coming in to my house. Replacing my equipment doesnt help either. I also have your cable which doesnt work right either. Most of the channels freeze up every time I watch it. It happens on all of my tv's. It also goes out pretty often. Im paying a lot of money per month and I expect good reliable service that you guys aren't providing. I am looking around for a different provider. I do not recommend Cincinnati Bell...
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#995221
Cincinnati Bell's cable service is terrible. It hasn't worked right since I had it installed. Ive had 4 technicians out to the house in 6 months and all my equipment replaced twice which is ridiculous, but the problems are still happening. Picture quality is poor and not clear or sharp. Motion scenes are never smooth. Many channels and both of my boxes always freeze up or act like they are in slow motion. Channel changing causes freezing. The...
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#993404
Cincinnati Bell is the biggest joke of a company. As soon as Time Warner installs my new service, im dumping you guys like there is no tomorrow. Your service hasn't worked right from day 1. My internet is going down literally everyday. It will go down for 5 to 10 minutes during the evening hours about 6 or 7 different times. Its ridiculous. You can always tell because data won't load or downloads stop. What kind of service is that? Its junk and...
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#986900
Fioptics cable has the worst user interface of any cable provider I've seen. It feels like I'm watching cable from the early 1990's. Time Warner's and Directv's are so much better. You took away iheart radio, the weather widget and other good apps. The menu and guide don't even run smoothly and are choppy causing the screen to freeze up. You don't have features like caller i.d. on television. You guys need to get with the times so you can stay...
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#955065
I am fed up with the service I receive from Cincinnati Bell Fioptics. I pay good money for poor service. My cable problems are happening everyday now-whenever I change channels, the screen takes a long time to load or sometimes freezes up, pixelates and is choppy. It takes a long time to actually change the channel. Then the sound won't match the screen and the sound cuts in and out while the menu is on the screen. Why hasn't this been fixed...
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#953985
Fioptics is a joke. Your technicians, engineers, and management are more than aware of these issues but do nothing to resolve any of them. I know someone on the inside there and they tell me all about the issues with feeezing channels, channel changing not being smooth or loading slowly, pixelating channels, slow internet, congested network, buffering, slow streaming, plus ive had 4 technicians out to my house who basically told me the same...
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Anonymous

Anonymous Thanks, I was worried Cincinnati Bell would not be up to par with Time Warner and you confirmed that for me! Time Warner it is.

Cincinnati Bell will give you so many problems. My bill has never been right either. You can't get through to an American customer service person when you call them. Communicating with them is very frustrating. My internet service skips out and goes down a lot and the speeds are always very slow and varying. Streaming video or tv is never smooth and there is always buffering. Fioptics cable service is less than stellar to. Changing channels is...
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Anonymous

Avid PissedConsumer reader Thank you a representative came thru our green township, 45247 and I was considering but not now!

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#949592
Cincinnati Bell has the absolute worst internet and cable service of any company I have ever seen and had service with. It is ridiculous. The cable is always going out even if the weather is nice. It is very unreliable and unstable. Picture quality is not clear and sharp like they advertise with fiber optics. The channels are always pixelating, freezing up and jumping. Changing channels makes it load slowly. They don't even carry all of the...
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