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I experienced another lie tonight from you slackers at Cincinnati Bell. I had 2 different technicians tell me that weather won't affect my wifi or internet connection on fioptics. Well, I had some rain and lightning at my house (nothing heavy) and my fioptics internet...
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Here we go again-Fioptics is down yet again. This is the the worst and most unreliable service I have experienced. Neither my cable nor internet have worked all afternoon. There seems to to be a different problem or outage every week with you guys. When are these...
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Your service is horrible at Cincinnati Bell. The worst I've ever seen. Can't I have one week without my internet going down or cutting out? I still have yet to get 80% of the speed I am paying for. My cable channels freeze and pixelate everyday for no reason and I'm...
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Anonymous
Anonymous

I totally agree with you! I have those same problems to and Bell is too cheap to fix them. Their service stinks. I had Time Warner/Spectrum before and never once had an issue ...

Broad Band Service Review

#1036536
1.6
Incompetent compartmentalized malice arrogant tyrannical greed
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Short Review for April 16, 2017, Plc_other

#1035116
5.0
No complaints yet. I wish they had the Reelz channel.
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Cincinnati Bell Technical Support Review

#1027029
Called in February to have a box added to my account. Technician couldn't come out till march 27 Technician didn't show on scheduled date because he had the wrong phone number. Cincinnati bell won't send anyone out till may 8th. Basically Cincinnati bell refuses to make it right by getting someone out in a more reasonable amount of time.
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Cincinnati Bell Website Review

#1024948
1.0
Terrible mobile site (unacceptable for an ISP) no way to check messages for maintenance (the only option for the mobile site is the 'Pay Bill's option. And no way to find out what's going on because I can't contact anyone. These guys are terrible. If you have any other options use them.
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I just moved to Ohio back in July. After trying Time Warner now spectrum there was a few things they did that turned me off. Coming from NY I thought I thought I saw a lot nutty things but this company takes the cake. There phone service is an other joke. At least with...
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1.0
I didn't like
  • Lousy service
#1025321
Reply to reviews
The service at Cincinnati Bell is beyond bad in every aspect. Its unacceptable and needs to be investigated by the PUCO. I don't know how you are still in business. You make people pay high prices for service that doesn't work right and is unstable. I just got rid of...
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Your cable and internet service out here in Anderson Township is pure junk. Neither service ever works properly. They are very unreliable to. Everyday, there are several channels that pixelate and then freeze up. I am so fed up with having to reset my modem and cable...
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1.0
#1021077
Reply to reviews
i have been a customer for a while now. i am moving and called to make sure i can transfer my service before i paid my bill. was told that yes they do offer internet but not tv yet. i said ok so i payed my bill. had everything set up and now there saying they don't...
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If anyone is thinking about switching to Cincinnati Bell Fioptics or those who want their service, I STRONGLY advise against it. This company can't do anything right or provide good reliable service. From billing mistakes and over-charges every month to foreign and...
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1.0
#1018911
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My internet is down. I tried to troubleshoot on my own. Nothing worked. Called for assistance and they literally walked me through everything I already did (I'm not an *** I told you I did that and it didn't work don't make me do it again!!) Then after some technology...
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There are a whole bunch of my cable channels that are down tonight. What in the h*ll is going on? There is an error message on all of the ones that are not working. The same thing happened last week. Is this the kind of service I can expect from Cincinnati Bell? If so,...
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1.0
#1016862
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