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Cinch Auto Finance

Cinch Auto Finance

www.cinchautofinance.com
What is your customer experience with Cinch Auto Finance?

Cinch Auto Finance Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Cinch Auto Finance has 2.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Just want to pay my car in good standing and be fair, Low interest, Lower rate.
    Cons: Can not get a person from the credit union on the phone.

  • Recent recommendations regarding this business are as follows: "Do not use this credit union", "do not use this company", "A good company, highly recommend".

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Resolved
Valerie P Vut

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: FCRA violations

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I paid off my car on March 11, 2024 but they have not updated credit reporting and is still showing the balance. This is directly impacting my ability to obtain a new line of credit due to it impacting my DTI ratio. This is a clear violation of the FCRA and they should be liable for any increased interest rate or unfavorable terms I receive as a result of this inaction.

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Preferred solution: My credit report updated showing the balance as 0

WADE C Xlo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can not log into my account

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The password that was sent to me did not work. I can not speak with a person that can help me. This website is no help.

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Pros:
  • No pros
Cons:
  • Can not get a person from the credit union on the phone

Preferred solution: I want to be able to log into my account

User's recommendation: Do not use this credit union

Anonymous
map-marker Leland, North Carolina

This company is very poor on customer services

I try to have a statement for my bills, I don't agree to paid $10 more for using online services. But they don't send any statement for my bill, i copy an old one and send a check .Try to call them nobody to answer phone. Try to go back online looks like i don't exist .I don't know what to do to see what's left to be paid...

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User's recommendation: do not use this company

Patricia G Zhl
map-marker Blue Island, Illinois

Overpayment Issue

Requesting refund of overpayment, car note was withdrawn from my checking account after requesting stop payment

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Loss:
$787

Preferred solution: Full refund

User's recommendation: A good company, highly recommend

JERRY R Dqv
map-marker Lenoir City, Tennessee

Billing

We are not receiving a statement. This is month three.

Your customer service agent said to talk to the carrier?

Seriously? Every other bill is delivered.

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Preferred solution: I just want a bill sent! Shouldn't be too hard.

Francesca T Vsl
map-marker Newnan, Georgia

Want to lower interest rate!

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I put my password keep refusing! Would like to speak with operators would like to lower my interest rate

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Pros:
  • Just want to pay my car in good standing and be fair
  • Low interest
  • Lower rate

Preferred solution: Price reduction

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