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Wouldn't pay for annual mammogram. They said hospital not in network, although it was listed on Cigna website as in network. The Cigna Value plan totally sucks. You have to fight tooth and nail to get anything covered. Everything is out of network according to their...
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1.0
#1016350
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Step 1: Laid off employer kind enough to cover me for 2 weeks Step 2: Was told from X employer cobra packet is on its way. This will all for continued coverage Step 3: Called x employer and cobra asking where my forms were? Cigna said mailed out on 23rd of April Step...
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#1016055
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This is the BIGGEST joke, waste of money, highway robbery. They charged me more than their website price checker and more than it cost to pay the cash price at the local pharmacy. Total bait and switch, false advertising, and sham. They over charged on multiple drugs...
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Cigna Medical Claim Review

#975907
Trying not to cover my out of town chiropractor bill! Why do i pay for insurance!
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Cigna Customer Care Review

#948382
1.1
I just recently placed a customer service call and i was on hold for over 20mins only to have the customer servuce agent return with the exact same info i provided to her, then she talked over me as i asked questions cordially, when i asked to speak to her immediate supervisor i was hung up on!! Great customer service ill say!!
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Cigna Gold Health Insurance Review

#929647
1.2
Cigna does not contract with Pharmacy's for flu shots. So you have to make a doctors appointment, pay your copay and deductible to get an otherwise free flu shot. Or I can pay $40.00 for the shot at Walgreens! Obamacare strikes again
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Cigna Short Term Disability Insurance Review

#886616
I've been getting the run around with cigna. I have been off of work since march with lower back and leg pain.My doctors have me disabled and have me on restrictions. I'm to have surgery, Now cigna says it doesn't mean anything. I. Have Mri to prove my back problem. Now there closing my claim. Don't know where to go for help. Pa.
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on 2/8/17 called and changed the credit card that I was using to pay my debts. On 2/9/17 had a Dr. appointment at MD Anderson where the Dr. prescribed some antibiotics from a previous biopsy performed. On my way back home from the appointment got a call from home...
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2.4
#1008312
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I've been dealing with Cigna for over a month now. They denied/closed my claim due to insufficient information, even though my Dr. filled out all their forms. The same person has given me different requirements to meet on each of 7 different phone calls. I truly...
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#1005480
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You must jump through the hoops. I have lower back and leg pain. Two years my doctor and I spent trying to find a pharmaceutical solution, but it's just worse. Last year, I visited an orthopedic doctor who knew how CIGNA wanted the paperwork to be done. I had to go to...
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I didn't like
  • Authorization did not cover all required parts of procedure
#1003478
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Had my neck x-rayed. PCP told me I have moderate to severe arthritis. I asked "what next?" He stated we need to do MRI to see exactly what we're dealing with in order to treat. Prescribed MRI, Cigna turned down. I called Cigna to ask why. After an inordinate amount of...
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Anonymous

Anonymous If you're PCP knew what the *** they're doing they wouldn't order a *** MRI unless you actually need it!

Anonymous

AP See my review - you'll have to go to physical therapy to obtain authorization. Have your doctor confirm how long you need to attend pt before CIGNA will approve the MRI.

#1003455
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Every time I tried to call, takes for ever. I got hang up the other day. I hate calling Cigna for information. I do not like the automatic system they have. Is really hard to get in touch with customer service. I wish the customer service can improve. I got a double...
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2.5
I liked
  • Benefits
I didn't like
  • Customer service
#997995
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I have everything imaginable wrong with my entire spin couple with two fusions surgery. I just received a call last week from Cigna to simply tell me I am cancelled effective last week. For 9 months my doctor had sent numerous reports to them regarding my condition as...
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They change policies and terms at will, increase premiums, deny coverage, do not honor their commitments, only reason I am with them was my company sponsored plan was with them. Please, if you value your health, do not even consider these crooks and liars unless you...
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