Cigna Medicare
Cigna Medicare Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cigna Medicare has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Cigna Medicare to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Look into other companies Cigna is not the company it was a good company", "don't become a "future customer".choose wisely", "do not even inquire, they will sign you up whether you want it or not", "after 30 days of submitting to cigna and talk to manager customer dervice is worthless".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cigna Medicare has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Cigna Medicare to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Look into other companies Cigna is not the company it was a good company", "don't become a "future customer".choose wisely", "do not even inquire, they will sign you up whether you want it or not", "after 30 days of submitting to cigna and talk to manager customer dervice is worthless".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
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Verified Reviewer
Cigna employees sent me in circles for months
I have been with Cigna several years. 2021 Cigna started Health Today/OTC I noticed that the company gave incentives for yearly exams, Mamagrams, and other medical procedure.
This year I tried to find out why my incentives weren't given to me. I had my Mamagram 12/29/2023, it was paid January in Jan. 2024. I also had my yearly exam with my primary doctor Jan.
8, 2024. I kept call the company and the employees kept taking me from one department to another. I finally filed a grievance to get an investigation after 3 months. Now I received a letter telling me that I already received my 2023 and that is that, the end.
I am asking for my 2024 benefits from my mammogram performed 12/29/2023 paid for in January 2024 and my yearly exam performed by my primary doctor 01/08/2024.THIS IS CRAZY BECAUSE last I received my benefits and it was done the way mammogram in Dec.2022 and yearly exam I performed in January as it has for years. I want my benefits. They wouldn't send my change of benefits booklet or help me in any way. Not one dentist has anything good to say so I have to find a new company not to mention they are just rotten this year.
I can't believe they used to be good. I don't know what happened
- Bad business ethics
Preferred solution: I want only my BENEFITS DUE ME, Cigna has been holding my incentives on legitimate medical procedures. $30 fir yearly exam and $30 for my mammogram performed 12/29/2023
User's recommendation: Look into other companies Cigna is not the company it was a good company
Mcallen, Texas
Reality versus advertising misrepresentation
Overall, a multi-year downward spiral in both quality and quantity of service best summarized by a host of relevant adjectives...
dishonest
indifferent
obstruction
obfuscation
Gordion knot of bureaucratic jibberish
ill to non-informed representativesfailure to respond to valid issues
progressive problem in obtaining prescriptions online
progressive changing tier 1 and 2 meds to tiers 3/4/5
poorly educated and non-dedicated employees working from home with dogs barking, children screaming, and men in background complaining loudly
representatives who have little to no competency in English with ghetto-jive being the lingua franca
Preferred solution: heal yourselves
User's recommendation: don't become a "future customer"...choose wisely
Aberdeen, Washington
Billing Part D and I'm not a member!
Cigna is billing Medicare for Part D coverage but I am NOT a member. I applied to Cigna, didn't like their coverage, and withdrew the application, they acknowledged that I was no longer applying.
Now, two months later, I am being charged for Part D, but I am on another plan. It is impossible to contact Cigna CS, I was on hold, on two seperate days, for more than an hour.
No valid email address to send complaints to. DO NOT USE CIGNA!
User's recommendation: do not even inquire, they will sign you up whether you want it or not
Yearly 360 exam gift card not delivered from cigna
Yearly 360 exam completed in april 2021, sent form to Cigna 12 may 2021 Called in July2021 still no card aug 24 2021 Customer service still no help Wants me to start all over send form again to me get provider to sign another 2-3 months...Very bad service August preventive maintenance states it was completed prior to June 22 2021
Preferred solution: Deliver product or service ordered
User's recommendation: after 30 days of submitting to cigna and talk to manager customer dervice is worthless
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