
Ciate London
Ciate London Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ciate London has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Dont have any pros right now.
Cons: Customer support is abysmal, Takes almost a month to ship order and will not get back to any emails and its hard to find a phone number.Recent recommendations regarding this business are as follows: "Go through a different company", "As I haven’t received my order, I can’t comment on the product. As for customer service… poor.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ciate London has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Dont have any pros right now.
Cons: Customer support is abysmal, Takes almost a month to ship order and will not get back to any emails and its hard to find a phone number.Recent recommendations regarding this business are as follows: "Go through a different company", "As I haven’t received my order, I can’t comment on the product. As for customer service… poor.".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
NO DELIVERY
I placed my order on November 25th..order #159709USto this date I have not received my order nor have my emails been answered as to the status of my order. I am one very unhappy customer as my order has been paid for and I can not get one answer as to what is going on with it
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Order has not been shipped yet almost a month already
I'm still waiting for my order to be shipped. The order was placed on December 5th and is going through the SHOP app for shipping, but the status still indicates 'preparing order'.
I have written to the company 3 to 4 times now with no response. I want to know what is going on with my order, which was meant to be a Christmas present.
- Dont have any pros right now
- Takes almost a month to ship order and will not get back to any emails and its hard to find a phone number
Preferred solution: Deliver product or service ordered
User's recommendation: Go through a different company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder not received
I placed an order on 22/11. I received no email to state it had been shipped, and there was no response to my email chasing it.
Additionally, after managing to locate a customer service phone number, there seemed to be no option to speak with a human. Having checked reviews, there was mention of swift deliveries after the date my order was placed.
Really poor customer support. I'm not impressed.
- Customer support is abysmal
Preferred solution: Deliver product or service ordered
User's recommendation: As I haven’t received my order, I can’t comment on the product. As for customer service… poor.
Not accepting discount code
I now gather that Ciate London do not ship to Jersey , Channel Islands)
Why ever not ???
We have goods from many companies in the UK who are happy to accept our custom.
Can only give one star even though the products are highly recommended
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