Kenady Uqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Doylestown, Pennsylvania

Haven't received my check

I. Worked. There. 3. Week's. Still. Haven't. Gotten. My. Check. That's. Wroug. Need. Money. To. Pay. My. Bills
View full review
SHERRY S Vxn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

BAD OLD FOOD

Went to churches chicken in Kansas city Kansas on 55th Leavenworth rd. the food was old an hard if prices are going to go up they need to have fresh food I paid $19.98 for two 4 piece strip meals AND IT WAS CRAP WILL NOT BE GOING THERE ANYMORE!!
View full review

User's recommendation: NOT TO GO

Robbins J

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Shreveport, Louisiana

I purchased a family order of bombers and only receive 10 out of 12

Churchs Chicken - I purchased a family order of bombers and only receive 10 out of 12
Churchs Chicken - I purchased a family order of bombers and only receive 10 out of 12 - Image 2
A complaint about the safety conditions in the store, as well as not receiving all of my food that I purchased , the staff was serving food while talking on their cell phone
View full review
Pros:
  • No one in the server food should be on their cell phonethe cell phone is the germans thing anyone can have in their hands while serving food
Cons:
  • I know the people make mistakes but when someone pays their money 12 they donwant 10

Preferred solution: Full refund

Robert H Huj
map-marker Copperas Cove, Texas

Employment complaint

My daughter was hired by Church's Chicken here in Copperas Cove, Texas and almost always is told not to come in. She's missing teeth from a prior accident and was made fun of by a manager of Hispanic heritage. This all sounds like discrimination and by God it's not happening. I may inform the Federal government of these actions. This is America and isn't going to be tolerated at all.
View full review

Preferred solution: More hours for my daughter Heather, an amazing employee, just ask KFC here in Copperas Cove, Texas.

1 comment
Guest

Yes it will be tolerated. You have no grounds for any lawsuit or other action.

Does the daughter have a contract specifying the number of hours weekly ? Part time workers are the bottom of the employee barrel in terms of privilege or seniority and are treated as 'throwaway' labor. It's not "nice", but it is not illegal either. It's tacky but not illegal to make fun of someone's teeth ; why don't you get that issue fixed ?

You could help.

Dad. You're right - this is still partially America but we don't do much to protect or assist the under-employed.

Anibal Vxo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Irving, Texas

Report unprofessional act rhat happen

Churchs Chicken - Report unprofessional act rhat happen
Churchs Chicken - Report unprofessional act rhat happen - Image 2

La persona que me atendió super grosero me dejo esperando 10 minutos en Drive thrue para desirme señora si se quiere esperar esperese si no ballase el día de hoy 02/16/2023 a las 11:50am localidad 2302 S Collins St Arlington tx 76014 super mal educando junto a una señora mayor de edad que clase de respeto le dan al cliente enseñenlos a educarse pido y se valore al cliente ya que jamás buelbo a regresar la viejita me corrió como si fuera la dueña que lastima de edad y vergüenza dan esta clase de personas el señor burlándose de la forma que me ablo tubo el descaro de desirme mientras usted grava yo gano

View full review

User's recommendation: No ballan a esta localidad super inrespetuosos con los clientes

Resolved
Iesha V

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

Resolved: Calling for a refund

Churchs Chicken - Calling for a refund
Churchs Chicken - Calling for a refund - Image 2
Churchs Chicken - Calling for a refund - Image 3
Updated by user Oct 24, 2022

Company fixed the issue and I have been provided with partial refund.

Original review Oct 24, 2022
October the 22nd approximately 1:23 p.m. I made two orders a box of two pieces dark and a two-piece White with a spicy regular rice too once I got my order it was wrong so I went inside to give them the order back and the young lady was rude and she said she was going to give me a refund but she never did my order came up to 1903 when I came out I should only had one order to pay for which was a two-piece dark which was 379 and an order of spicy rice which was $3.79 it's been several days in a refund have not came back on my card the check number was 4002 20 at 2501 North Keystone once I came in she gave me the correct order but the chicken was burnt and dry and it was the smallest pieces of wings I've ever seen I wanted my money back and ask for a refund for the chicken and the rice
View full review
Loss:
$10
Pros:
  • Establishment was clean inside
Cons:
  • Bad customer service

Preferred solution: Price reduction

User's recommendation: Always check your orders make sure it's right

Scheryka H

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

We didn't get our food

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Churchs Chicken - We didn't get our food
We didnt get our food!! First they were advertised as Popeyes. I went to pick up the food. It was so packed, I left and called. And called. And called. So I can cancel. No one ever answered. I went up there the next day to just get the order. I was told to call then people. Well them people never answered either. Im out of 42$ and chicken dinner!
View full review
Loss:
$42

Preferred solution: Full refund

Emily S Jgm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Augusta (Richmond County), Georgia

Not Satisfied With My Food

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Churchs Chicken - Not Satisfied With My Food
Churchs Chicken - Not Satisfied With My Food - Image 2
My Food Was Food & Dry. I Wont Be Going Back There No Time Soon. They Dont Do A Good Job Food Not On Point.
View full review
Loss:
$23

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t Go There

Erica B Rge

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Memphis, Tennessee

STORE COMPLAINT

Churchs Chicken - STORE COMPLAINT
Arrived at store around 8:30 for only an 8 piece workers stated they did not have 8pieces of chicken and were filtering stove. Store closed at 10pm entire staff was very rude and left me along with other customers waiting at window till closing and never served in us. Then clocked out and went home. Very unprofessional. Told me a 25 minute wait and still never served my family.
View full review
Cons:
  • Rude

Preferred solution: Meal Compensation for Time and awful experience

User's recommendation: Do not come here

Louis S Wxv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

The chicken is very old

Good the 10 pc family meal. Tried taking burnt skin off and the meat was attached to the skin. Before getting upset. I checked each piece. They all were the same. Old, burnt and dry. I wouldn't give it away. I jus threw it all away. I rather wait in line somewhere else 20 and hope for the best
View full review
Loss:
$20
Pros:
  • Great specials
Cons:
  • Food looks and taste nothing like the promo

Preferred solution: Nothing

User's recommendation: Check food before leaving

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Dallas, Texas

Not a happy experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Churchs Chicken - Not a happy experience
My review is about the service and employee helpfulness and communication. After taking my order I had to wait not sure why employees kept looking my way and passing the window as if not sure on what to do next. I ordered a 3 pc. chicken meal and was not asked what I wanted for my side to go with this combo. I also ordered 2 pies and had to wait not sure why after I had already been waiting for 15 minutes. So in all I waited a total of 25 to 30 minutes. Not a good value for just chicken and a biscuit and drink.
View full review

User's recommendation: Make sure to check order before driving off and hopefully not have to wait as if cooking a while long meal

Rorena M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denver, Colorado

Unfair on charging customer different pricesI

Churchs Chicken - Unfair on charging customer different pricesI
Churchs Chicken - Unfair on charging customer different pricesI - Image 2
Churches chicken charges different people different prices iand its not fair. The churches chicken on Nieman that people very different and it's not right. Treat every customer the same and charges every customer the same price. I eat there every day or every other day. I get 2 Spicy breast and they charges me $5.68 and that's with taxes. Today the charges me$6.56 and I said how come you guys always raising your prices., the manager said it depends on who it is. That's not fair everyone should be treat fairly and charge the same price that's on the menu.
View full review
Shelia J Rbe

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker College Park, Georgia

Food was overcooked

Churchs Chicken - Food was overcooked
Churchs Chicken - Food was overcooked - Image 2
I ordered large Mac and cheese for dinner tonight, it was mushy that we couldn't eat it and now they will not answer the phone
View full review
Loss:
$8
Pros:
  • Nice young lady at drive thru
Cons:
  • Mac has been terrible 3 times

Preferred solution: Full refund

User's recommendation: Don't order Mac and cheese

1 comment
Guest

They will not answer the phone, I've called 7 times already. Customer service numbers don't work either.

How is people suppose to contact them when they don't answer. My dinner is messed up, I would like a complete refund and I refuse to eat there again.

Roxanne H Snj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrific hygiene and rude manager

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Churchs Chicken - Horrific hygiene and rude manager

I was there this morning it's the 17th of January 2023 made me a bacon egg and cheese biscuit who was the manager Ashley I got home all the way home and it was just a half a piece of bacon on the sandwich so I went all the way back to the store and while she's telling me that only half a piece of bacon comes on the sandwich I'm looking behind her and someone else is making the same sandwich with three pieces of bacon on it. Manager Ashley is totally racist against me I know she is and to make it worse about her hygiene was awful.

I don't know how they let anyone work in Church's Chicken or anywhere with hygiene like that and be a manager.

And then on top of things she charged me a dollar for each piece of bacon. I will never order food from there when they are in there working I promise you that.

View full review
Loss:
$2
Pros:
  • Great customer service in the evening
Cons:
  • Horrible customer service if ashley the manager is working

Preferred solution: Full refund

User's recommendation: Don't go in there if you are Caucasian when the manager Ashley is working because I promise you won't get what you order.

Tina M Qvl
map-marker Monroe, Louisiana

Just poor overall

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
First of all when pulling up to speaker NO ONE acknowledged I was there so I sat 8-10 minutes before pulling around to window & all you hear is Loud trap music so ghetto !!! Then the person/workers where talking amongst themselves still not acknowledging my presence! At this point I shouldve driven off, but my daughter wanted churchs chicken so I scream over the music to ask if I could place my order! Do you think they turned the music down ..the answer is NO THEY DID NOT! Churchs can do a lot better!!! I use to manage Churchs Chicken in Oklahoma & I would NEVER !!! Please do better
View full review
Loss:
$8
Pros:
  • When fresh the food is amazing
Cons:
  • Ghetto people
  • Rude employees after hours

Preferred solution: Full refund

User's recommendation: Go to Popeyes Chicken please