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Church Center

Church Center

www.planningcenter.com
What is your customer experience with Church Center?

Church Center Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Church Center has a 1.2 star rating from 2 reviews, consumers are mostly dissatisfied while 100% would likely recommend to a friend. Pros note it is easy to use; cons include inability to connect with two churches, concerns about privacy and data security, poor customer service, and high price level.

Key Takeaways for Future Customers

  • Expect usability for basic tasks but read recent Church Center reviews about update issues.
  • Be prepared to contact support for account or membership questions; responses may be delayed.

Negative Feedback / Risk Areas

  • Frequent complaints about poor customer service and lack of live support.
  • Problems with account linking between two churches causing event registration loss.
  • Privacy and data security concerns and perceptions of high pricing noted in Church Center customer complaints.

Positive Feedback

Some users find the app generally easy to use despite recent update changes and frustrating support interactions.

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Anonymous
map-marker Lancaster, Texas

New update

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AI Highlights
  • - The update is poor and cuts off conversations.
  • - It's hard to follow lines and know where messages come from, and several members are displeased.

The new update that you have recently done is really poor. It cuts off conversations It's very difficult to follow a line and know where it's coming from. Several of our members are very displeased with it.

User's recommendation: Not really

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Anonymous
map-marker Union City, California

How to have two-church access

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I wasn't able to keep my current church connection when I wanted to register for an event at the church near where we used to live.

User's recommendation: Ask your church to press churchconnect to solve this and thus avoid 8tedious workaround

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Jon A Qkj

You asked

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No live contact available and a fee to ask a question online. Live conversation is unavailable because they're all in a meeting.

Pros:
  • Easy to use for the most part
Cons:
  • Cannot connect with two churches without abandoning one

Preferred solution: Apology

User's recommendation: I definitely do not recommend this service

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Lena M Miq

Expanding our system

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Cant call customer service and its so frustrating when they call you back and act like the issue was resolved. Poor customer service.

Preferred solution: Help with the planning. App

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