Staff Review

They really act like they don't want your business. Salesman were all texting or playing on their computer and ALL were way to lazy to get up and assist me. With such a piece of s%*# dealership you would think they would be trying to sell something. Wrong...
View full review
ID
#582900 Review #582900 is a subjective opinion of poster.
Location
Spring, Texas
Reason of review
Poor customer service

Chuck Stevens & Trevino Grace are WORTHLESS

I went into Chuck Stevens to buy a Ford F-150 with my partner, I am a teacher and she owns her own business. We meet Trevino Grace, drove and bought the truck. We are not rich, but we did pay cash and we have saved well for our future. While we were finishing our paperwork Trevino asked what we thought later were inappropriate questions about our finances. Well we found out REAL quick why he was asking. About 2 weeks after buying our truck he called and asked to borrow several thousand dollars from us. Giving us this hard luck story about life, so I said let me talk it over with my parnter and I'd like to speak to Chuck Stevens and I'll get back with you. Wow, that ended that conversation real quick, he said please don't call Chuck and hung up the phone. I called and spoke to a sales manager at the Ford store and he said he would speak to Trevino, and that he knew he stole from Chuck, he had caught him several times and he has stolen down payment from customers, but he had never heard of him actually calling up customers. When I asked him why he still worked there, I was told Chuck would not let him or any other manager fire him. He believed Trevino either knew something on Chuck or I got the impression he 'supplied' Chuck with something important to him. Well, I, my partner, co worker, nor ANYONE I can reach will EVER drive to Bay Minette Alabama to buy from any Chuck Stevens dealership.
View full review
12 comments
#878755

Trevino Grace is not in jail...he just recently stole $3,000 from me and my daughters bday gift, an iPhone 6. He's a waste of oxygen.

I tried to contact his family and no one would help me. DO NOT TRUST HIM!!!

If he wouldn't have stolen so much money from me I would have went back to file the police report in Biloxi where this took place. I pray that someone can have this man put away!!!

#878756
@PissedConsumer878755

251-656-**** is Trevino's current phone number if anyone would like to send him a few words.

#829313

I have worked there. This is all true, but you are missing something.

Trevino was supplying him with "needs", not only the ones that you buy on the street but also pretty devious sexual favors if you know what I mean.

Trevino by the way is now in jail... for a loooonnngg time.

#852972
@PissedConsumer829313

How would you know what he was doing unless you were doing it also?

#733512

There are no words to describe this so called Man.This man came to my home to so call help me during my time of recovery from my surgery.

Little did I know that from the moment he arrived he was lying, and doing his thing. As the days went on, I noticed he was pressing the point of buying a vehichle and moving to FL. During my time of recovery, this so called Man, who claimed to be a Christian, went into my wallet, used my debit card to purchase gas, beer and a plane ticket without my consent or knowledge. Two days after he left, I decided to check my account and realized what he had done, but that fell short when I decided to pull a credit report, I had 29 credit inquiries for dealers.

Needless to say, I had to call bank, all 3 credit bureau to get this resolved. Putting my credit in a total freeze. This man came to my home claiming to "love me", wow, I thought I had seen everything! Today while cleaning up, I noticed he also stole my iPod.

This man has no boundries, no shame. My sister helped me do a complete background check, the "man" is a thug!! He has been a thief all his life. We even saw the Fox News Report where he stole $300 from a 79 year old man.

Funny, he forgot his Bible in my house, I guess he had no use for it. I'm still recoverying from my surgery, but I think it will take more time to recover from the shock of Trevino Grace than from my surgery. I feel sorry for his children, he is in no shape, way or form and good example to his children. I hope they are kept away from him as much as possible.

Don't be confused by his smile or his ways. He walks and talks like he has money but the man doesn't have a penny to his name. I'm going to sit back and watch God take care of this for me as He has done before. He did a great harm, when all I offered was my friendship and opened my home to him.

God doesn't like ugly. I filed a Police report so Trevino has really expanded his territory to Florida. I wish he step foot over here again, this isn't Alabama, Country boy!! Women, children, seniors, please BEWARE OF TREVINO GRACE!!!!!

He is 100% conartist!!

The best in his line of work

#732343

Trevino Grace is the biggest thief I've ever met. The man used my credit information and stole money from me, all while I'm recoverying from surgery!!!!

I hope he goes to jail and never gets out!!

Gives christianity a BAD name, poor excuse for a MAN, that's for sure. But Karma is a *** and God don't like ugly, so I'm just going to sit back and watch this man go down!!!!!!!!!!!

#784011
@PissedConsumer732343

Can you call me?

#724148

I have bought 5 cars from Chuck Stevens and Trevino Grace . They were so helpful everytime and I would recommend anyone . Thanks Phyllis

#434209

Well I don't know about Chuck, but Trevino is a crook. He borrows money and does not like to pay back.

He's messed with the wrong one now!! Stay tuned!

#231805

I totally agree. A woman named Angela did the same thing to me.

Rude, loud and smelled of alcohol.

DISGRACEFUL!! And cussed enough to make a sailor blush!

View more comments (11)
ID
#144447 Review #144447 is a subjective opinion of poster.
Location
Pensacola, Florida

About

Chuck Stevens Ford Warranty
To read more: https://www.chuckstevensford.com/warranty-forever.htm
Chuck Stevens Ford Privacy Policy
To read more: https://www.chuckstevensford.com/privacy.htm
Related Companies

Chuck Stevens Automotive

Summary

Chuck Stevens Ford is a car dealership which specializes in sales of new and pre-owned Ford vehicles. The company was founded in 2000. Its headquarters is based in Bay Minette, Alabama. Chuck Stevens Ford offers the models with coupe, sedan, hatchback, SUV, and truck body style. It is possible to purchase F-150, Edge, Fusion, Explorer, and many other models. The company finance department helps to fill out an application form and get a car loan. There is an online tool to calculate loan amounts, payment periods, and interest rates. Chuck Stevens Ford provides inspection, maintenance, repair, and upgrade services. They can be scheduled by email and by phone. Customers can order OEM parts and accessories for different Ford models. The company accepts all major credit cards.

Chuck Stevens Ford reviews and complaints
Edit Description

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article