
Unclaimed
Chubbys Restaurant Reviews
159
CLAIMED LOSSES
5
TOTAL REVIEWS
Chubbys Restaurant Reviews
New Reviewer
Never received order
I have never ordered with it restaurant on delivery, but when I did i ordered everything that I wanted never received my order I tried to call the restaurant I ordered from and they could not help me and I also tryd to get a hold of Postmates and I could not.i have spent over 100$ on my oder.
ID
Location
Olathe, Kansas
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Verified Reviewer New ReviewerCESAR Salad
Chubby's Diner, Manteca CA Ordered 2 Cesar Chicken salads for $26.00 as shown on paper receipt plus the additional surcharges which was $34.00 and some change for UberEats surcharges that shows on my account not paper receipt that was attached to food order. I always order my dressing on the side but if I knew beforehand the size I was getting ...I would have ordered 4 on the side for the size of salad it was. What I received was 2 salads ...all lettuce....a few slices of chicken ... 2 very small containers of dressing (1 for each salad) not enough for the size of salad(s) and nothing else...no tomatoes...croutons anything. Picture attached of one salad as I threw mine out because I was disgusted. For the amount of money charged with all the surcharges. There is no excuse for the orders to be messed up (as it seems to be a Hit or Miss). The orders should be checked when placed and checked before going out the door. If I place my order and then the person delivering it is the one who placed my order to the restaurant from there and screws it up ....then expects a tip before you receive your food not knowing your order is accurate. What a ripoff... I am done ....a new policy needs to be in place where our order goes directly to the restaurant... the accuracy of the order is checked before leaving the premises. No tip given until the order is received, and you know what you ordered is there and then the size of the tip is determined at your discretion and paid through the UberEats app. I have no problem tipping as I know it can be challenge going all over the place. However, I should receive an accurate order when delivered.
User's recommendation: Order your food yourself and pick it up yourself.
ID
Location
Manteca, California
Loss
$34
Preferred solution
Full refund
New Reviewer
Poor service
orded 6 beef tacos recevied6 bean tacos.tryed to call store for over1hour no answer
ID
Location
Westminster, Colorado
Preferred solution
Deliver product or service ordered