New Reviewer

Never received order

I have never ordered with it restaurant on delivery, but when I did i ordered everything that I wanted never received my order I tried to call the restaurant I ordered from and they could not help me and I also tryd to get a hold of Postmates and I could not.i have spent over 100$ on my oder.
View full review
ID
#3122458 Review #3122458 is a subjective opinion of poster.
Location
Olathe, Kansas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

CESAR Salad

Chubbys Restaurant - CESAR Salad
Chubbys Restaurant - CESAR Salad
Chubby's Diner, Manteca CA Ordered 2 Cesar Chicken salads for $26.00 as shown on paper receipt plus the additional surcharges which was $34.00 and some change for UberEats surcharges that shows on my account not paper receipt that was attached to food order. I always order my dressing on the side but if I knew beforehand the size I was getting ...I would have ordered 4 on the side for the size of salad it was. What I received was 2 salads ...all lettuce....a few slices of chicken ... 2 very small containers of dressing (1 for each salad) not enough for the size of salad(s) and nothing else...no tomatoes...croutons anything. Picture attached of one salad as I threw mine out because I was disgusted. For the amount of money charged with all the surcharges. There is no excuse for the orders to be messed up (as it seems to be a Hit or Miss). The orders should be checked when placed and checked before going out the door. If I place my order and then the person delivering it is the one who placed my order to the restaurant from there and screws it up ....then expects a tip before you receive your food not knowing your order is accurate. What a ripoff... I am done ....a new policy needs to be in place where our order goes directly to the restaurant... the accuracy of the order is checked before leaving the premises. No tip given until the order is received, and you know what you ordered is there and then the size of the tip is determined at your discretion and paid through the UberEats app. I have no problem tipping as I know it can be challenge going all over the place. However, I should receive an accurate order when delivered.

User's recommendation: Order your food yourself and pick it up yourself.

View full review
ID
#2513027 Review #2513027 is a subjective opinion of poster.
Location
Manteca, California
Loss
$34
Preferred solution
Full refund
New Reviewer

Poor service

orded 6 beef tacos recevied6 bean tacos.tryed to call store for over1hour no answer
View full review
ID
#2094158 Review #2094158 is a subjective opinion of poster.
Location
Westminster, Colorado
Preferred solution
Deliver product or service ordered

HORRIFIC EXPERIENCE - 10 MONTHS OF FAILED CUSTOMER SERVICE