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Christus Health

Christus Health

www.christushealth.org
What is your customer experience with Christus Health?

Christus Health Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Christus Health has 1.7 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Great caring nurses, Nice nurses, Nurses are outstanding.
    Cons: Being wrongly charged 1200, Rude, Terrible doctor.

  • Recent recommendations regarding this business are as follows: "Have fun and don’t involve an attorney. This people are criminals, just google theirr laeasuits", "RUN RUN RUN", "Put as much effort as possible into finding health care anywhere but Christus", "DO NOT GO TO THIS ER IN LAKE CHARLES LA.", "enjoy your money".

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Chukwuemeka Rmv

Christus attacked my wife

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Ive been begging for a 10 minute phone call or meeting for over 4 weeks. Christus refuses to acknowledge me; yet after my wife worked a 10 hour shift at night, in her late 60s they (legal & HR) ambush her with questions about stuff she didnt even know was going on.

Big, bad, brave human garbage. Call

View full review

User's recommendation: Have fun and don’t involve an attorney. This people are criminals, just google theirr laeasuits

David S Gvg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tyler, Texas

They’re willing to let me die

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Updated by user Jun 08, 2025

Has Christus Health abandoned you or neglected you, abuse you or was inappropriate with PLEASE file a complaint. This can’t be allowed to continue.

I’ve brought bigger corporations to there knees.

Christus will soon fall as it’s just tax shelter for the true hidden owners consisting of 6 private equity firms who gross billions. HOLD CHRISTUS HEALTH ACCOUNTABLE!

Updated by user Jun 08, 2025

This has been unrelenting vomiting for 2.5 weeks. I’m trying to get everything down in case I die.

This clinic now hospital. Is open 7-5 no emergency room, no patient beds, no arrangements for patients staying later than 5pm. Everyone is new there. The head of the hospitals who sees patients won’t see me even we’ve never met or seen each other.

I was in the same hospital for maybe 10 minutes. Seems beyond judgmental.

Updated by user Jun 08, 2025

Vomiting and eating mandatory medications after they’ve been throw up once some twice continues. Weight loss has surpassed staggering.

Only passed out three times. If I begin having chest pains from electrolyte imbalance I’ll head to the ER.

Updated by user Jun 08, 2025

After over 60 faxes and two dozen voicemails I got one response from a recruiter from Irving Texas (90 miles). She gave me the he phone number to the integrity line and the patient advocate office.

I feel she just might be the one to help but I began vomiting again and had to hang up. I believe she’ll call me Monday but if not I’ll call her. I’ll come and post results. And if no agreement is made then I’ll post my phone recordings and screenshots that prove every single thing I’ve said.

My only other wish would to have Christus legal file a slander or liable suit against me. I could use some extra cash and Christus attorney need some remedial education.

Original review updated Jun 08, 2025
This my second review. The first one focuses on the main issue of patient abandonment.

And my being seriously ill but my caregiver of record refused to see or treat me. But did agree to continue filling prescriptions that became due in the next thirty days (last day before Im officially dismissed as a patient). Thrice in 9 days I was told I was dismissed as a patient but they kept messaging me sending various letters, it was very confusing. I visited a PA but not by choice.

My PCP vanished and it was this or nothing. Ive already filled out a detailed review including uploading proof. I was asking to do a video inter But cant find my original complaint after looking for over two hours. Ive lost 26 lbs in 14 days over 10 doctors are aware and choose not to treat me.
I fairly, no Im certain this is criminal patient abandonment.

Ive passed a kidney stone, urinated blood and scream in pain for 14 hours without the ability to kept any fluids down.

(Doctors also aware of this). Christus is the ONLY place my insurance will allow me to go.
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Loss:
$3500
Pros:
  • Great caring nurses
Cons:
  • Rude
  • Unprofessional

Preferred solution: Apology

User's recommendation: RUN RUN RUN

David S Fxx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tyler, Texas

Patient abandonment

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Updated by user Jun 07, 2025

BTW for those tracking or caring (obviously not Christus health. Weight loss 26 lbs.

in 15 days. Called primary care physician I’ve never seen, met or talk to before for help.

She refused to see me siting I’ve been dismissed as a patient effective 5-28-25. Today is the 6th.

Updated by user Jun 07, 2025

Finally found someone to talk to and give me a glimmer of hope; the patient advocate. I’ll give her a few days to see if she can help or just pacify.

Soon I’ll bring uploading 4 tapped phones were they say the exact opposite of what’s in writing. ANYONE USING MY CHART APP: I’ve found out there’s a whole section in our chart that requires a great deal of pushing and / or attorney to get a secret copy of the section “impressions” that patient have no access control or input.

In mine I found numerous lies. Plans are being made for a video interview to be posted next week.

Updated by user Jun 03, 2025

Now I’ve been vomiting 12 days with a 23 pound loss. I can’t keep any fluids down thus creating a kidney stone.

I guess they’re just hoping I die before I tell to many. They’re trying to hide this more so than the serial killer that murdered patients in Tyler

Updated by user Jun 03, 2025

Non existent 61 faxed and 23 phones calls only one offer of help from Headquarters in Irving Tx. Overall Christus SUCKS almost as much as the new Manhatton hospital DO and PA.

IVE LOST OVER 23 pounds in 12 days.

Constant vomiting and my primary care will not see me and I’ve been block from my chart. ZERO way to contact my doctor

Original review Jun 03, 2025
My doctor disappeared. I went to my appointment and a PA was there and in a bad mood;I made worse by being the hat I was wearing (shes a racist).

I walked out. She said she wouldnt prescribe for anyone using street drugs. I told her the treatments I was trying like cryotherapy, yoga, CBDshe interrupted calling me a street drug user. I explained the Federal government approved Hemp for just this purpose in 2018.

AND AIT IS NOT AVAILABLE on the street. CVS, Walmart, Walgreens and grocery stores yes. Furthermore CBD was NOT listed as a prohibited substance. I had double cheese yesterday am I in Troy for that too?

Then she discharged me from her practice until 5 days later when I reminded her of or abandonment. She immediately wrote a letter stating shed remain my doctor 30 and fill current scripts but nothing new. In the last 12 days Ive lost over 24 lbs. cant stop vomiting became so dehydrated I passed a kidney stone.

I central scheduling call and even she couldnt get the PA or the DO Ive never met to see me. I said few words and never raised my voice.

What this whole thing is about is her aggravated sexual assaulting of me and trying to keep me embarrassed and quiet. She is a predator and frotterest (sp likes rubbing her *** against unwilling people.
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David S Fxx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tyler, Texas

Ignoring me isn’t Christian or effective

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Updated by user Jun 22, 2025

Zero, nada non existent except for a lady in scheduling who tried REAL hard. No one will call me, text me, meet with me nothing.

They did ambush my wife after she finished working a 10 hour night shift.

Asking many questions she had no clue to the answers. Why not just ask me?

Original review Jun 22, 2025

Letters to board of directors and their family members still at home. Asking if this is the way theyd want their family treated.

And if theyre interested Ill be happy to come to them and discuss the abuse I suffered.

NO ATTORNEYS! They can attend as long as they keep their mouth shut.

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David S Fxx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tyler, Texas

Disappointed in the downfall in quality

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Updated by user Jun 22, 2025

If you can’t afford an attorney then just make them as miserable as possible. Be sure everyone knows they had / have a serial killer on staff. for the death of all healthcare CEO and executives.

Original review Jun 03, 2025

Christus stopped using the standard d of hospital accreditation JACHO in favor of a new much less restrictive company. Since then my Physician left, his staff is gone.

The replacement brought in is a PA that knows nothing of what shes attempting to explain. She dropped me as a patient the first day then realized the trouble she could get in and extended my care 30 days but without any visits in person or FaceTime, aka no appointments no care.

Strictly because I knew more than an assistant. Run to anywhere else.

View full review
Pros:
  • Nurses are outstanding

User's recommendation: Put as much effort as possible into finding health care anywhere but Christus

Karsten Klm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

DR KYLE JAMES IS THE WORST

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Original review updated Aug 24, 2023

Dr. Kyle James is the biggest *** I have EVER MET.

Very insensitive and rude and he will do it with a big fat smile on his face. DO NOT GO TO HIM AT LAKE AREA HOSPITAL. I cannot believe they have this man employed or that hes even in this field of work. He only wants you in and out and to take your money.

THATS IT. He WILL make you feel like an inconvenience.

He has no passion for his job or compassion for others. Truly a sickening man.

View full review
Pros:
  • Nice nurses
Cons:
  • Terrible doctor

Preferred solution: AWARENESS TO OTHERS ABOUT THIS MAN.

User's recommendation: DO NOT GO TO THIS ER IN LAKE CHARLES LA.

Jessica A Cgc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Work experiences

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loved the opportunity of job positions but they need to be more up to date from sick bay options of products and services in technology or customer service in psychology collaboration community skills of communication(s).

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Preferred solution: Deliver product or service ordered

User's recommendation: enjoy your money

Elona Edi
map-marker Lake Charles, Louisiana

Most horrible experience for new mom

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My daughter went in to labor and delivery on Tuesday, July 11, 2017 with the hopes of having the perfect delivery, nope. The nursing staff at this hospital is the laziest I've ever seen.

She was asked why she was in labor and delivery by the first nurse. I was adk 2 more times by the staff of the hospital. Is there another reason why someone goes to labor and delivery that I'm unaware of? They made her sit in the waiting room for a room to be cleaned.

When she was finally in her room, the nurse checked her and she was dilated to 1. After 2 hours we went to get a nurse because she was screaming in pain. The first nurse that came was unable to find her cervix so she called in another nurse. All *** broke loose.

They couldn't find the baby's heartbeat and my daughter was in distress. She ended up having an emergency c section. This was not how she planned in having her first child. Then, the nursing staff in the post partum, were just as lazy and uncaring.

I spoke with the Director of Nursing for the labor and delivery and she was more upset that someone cursed during the c section than anything else I told her. My daughter's Dr couldn't explain what happened and why she had to have a c section.

My daughter and granddaughter are doing well, but I just don't want anyone else to have to go through what she went through. It was heartbreaking.

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Reason of review:
Poor customer service
Resolved
Corinne Ual

Resolved: NEVER Give Christus Health Insurance Your Bank Information

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NEVER Give Christus Health Insurance Your Bank Information

Christus Health Insurance withdrew $1217 from my account IN ERROR yesterday, 5/16. I spoke with customer service and was told it would be fixed within 24-48 hrs (which is bad enough). As of this morning I had not gotten my money back, though my $265 monthly

payment check has been cashed.

Now they are telling me it’s going to be 5-7 days to get my $1,217 back.

Taking $1,217 could result in hundreds of dollars of overdraft fees. This is not just “inconvenient”. What if my rent check was due? What if I had an emergency? What if I need to buy groceries? I've only got about $100 left in my checking account after this fraudulent charge.

I have emailed them asking to

a) Give me my money back NOW.

b) Delete every piece of financial information they have about me in their accounts. I do NOT want these people having access to my bank account.

No one has replied.

I hate sounding like a ranting lunatic, but for a company to take $1,200 out of your bank account IN ERROR and then not put it back for 5-7 business days is disastrous for some of us.

Never give these people your bank account info. When I spoke with the first customer service agent, she immediately recognized my problem. Apparently it happens frequently.

View full review
Loss:
$1200
Cons:
  • Being wrongly charged 1200
Reason of review:
Fraudulent charge

Preferred solution: Full refund

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