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Christian Brothers Automotive

Christian Brothers Automotive

www.cbac.com
What is your customer experience with Christian Brothers Automotive?

Christian Brothers Automotive Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Christian Brothers Automotive has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Stay Away the free transportation is not worth it. Over priced and untruthful", "Do not go to Christian Brothers Automotive repair and Firestone Colorado", "Run Away! They are untrustworthy!", "stay away from these people".

  • Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

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Navneet Bki

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

Over Priced and made not needed repairs

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CB in Buckeye AZ I bought the Jaguar in for a light that said coolant low in reservoir, After $4,000 and much unneeded repairs with double talk after I took the vehicle out of the shop 50 miles later the light came back on and they wanted another $1000.00 for repair $500.00 for a part that they said was Genuine Jaguar but the part is a Ford Motor part from when they owned Jag and it sells for on line from 60 to 150. then the part is up front with easy access and they want 500.00 for 10 minutes work - I took it elsewhere and the mechanic said it was a loose fitting and tightened it for free and told me never again take it CB.

I showed him my bills and he told me that I got totally ripped off.

The Manager at CB told me I should have take it to a Jaguar shop in the first place - he should of told me he did not know what he was doing in the beginning. Never Ever

Ever go to this place of thieves Never Ever

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User's recommendation: Stay Away the free transportation is not worth it. Over priced and untruthful

Anonymous
map-marker Denver, Colorado

They run a fraudulent operation selling repairs such as struts and ball joints that are not needed

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Their goal is to have a minimum ticket per customer of at least $2000 in repairs every day not every customer will need that amount of repairs.

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User's recommendation: Do not go to Christian Brothers Automotive repair and Firestone Colorado

Studio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Colorado Springs, Colorado

Run Away! They will con you!!!! Total Liars!

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RUN AWAY!

Im a 17 year firefighter and I just need front brakes, because I was going on vacation and didnt have the time.

Theres absolutely nothing wrong with my rotors! Trust me I know when rotors need to be replaced.

The day of my appointment, they tried to up sale me $500 rotors. Said I needed them without even looking at my truck!!! Wow they must be telepathic!

These people are not Christians thats just their coverto dupe people out of their money.

There was a single Mom in front of me that just paid $700 for her brakes and rotors. Im pretty sure Christian Bros tricked her into buying new rotors.

She paid $46 to replace an Air Filter on a Fore Escape!!! (Talk about Highway Robbery!)

STAY AWAY from Christian Bros & Brakes Plus!

They are too commercialized. Every up-sale they make, they get a kickback.

#VetsAgainstChristianBros #FirefightersAgainstChristianBros

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Loss:
$1500
Cons:
  • Will lie to you
  • Vetsagainstchristianbrothers
  • Untrustworthy

Preferred solution: Deliver product or service ordered

User's recommendation: Run Away!!!! They are untrustworthy!

2 comments
Studio

RUN AWAY! I’m 17 year firefighter and I just need front brakes, because I was going on vacation and didn’t have the time.

There’s absolutely nothing wrong with my rotors! Trust me I know when rotors need to be replaced. The day of my appointment, they tried to up sale me $500 rotors. Said I needed them… without even looking at my truck!!!

Wow they must be telepathic! These people are not Christians… that’s just their cover…to dupe people out of their money. There was a single Mom in front of me that just paid $700 for her brakes and rotors. Im pretty sure Christian Bros tricked her into buying new rotors.

She paid $46 to replace an Air Filter on a Fore Escape!!! (Talk about Highway Robbery!) STAY AWAY from Christian Bros & Brakes Plus! They are too commercialized.

Every up-sale they make, they get a kickback. #VetsAgainstChristianBros #FirefightersAgainstChristianBros

Studio
reply icon Replying to comment of Studio

RUN AWAY! I’m 17 year firefighter and I just need front brakes, because I was going on vacation and didn’t have the time.

There’s absolutely nothing wrong with my rotors! Trust me I know when rotors need to be replaced. The day of my appointment, they tried to up sale me $500 rotors. Said I needed them… without even looking at my truck!!!

Wow they must be telepathic! These people are not Christians… that’s just their cover…to dupe people out of their money. There was a single Mom in front of me that just paid $700 for her brakes and rotors. Im pretty sure Christian Bros tricked her into buying new rotors.

She paid $46 to replace an Air Filter on a Fore Escape!!! (Talk about Highway Robbery!) STAY AWAY from Christian Bros & Brakes Plus! They are too commercialized.

Every up-sale they make, they get a kickback. #VetsAgainstChristianBros #FirefightersAgainstChristianBros

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michael c Nuy
map-marker Woodstock, Georgia

Unacceptable business practices

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HAD AN ACCIDENT ON FEBRUARY 9, 2022 AND UNFORTUNATELY MY SUV ENDED UP AT CHRISTIAN BROTHERS AUTOMOTIVE IN WOODSTOCK GEORGIA. I INITIALLY THOUGHT THAT I ONLY NEEDED A COUPLE OF NEW TIRES BUT AFTER THE TIRES WERE INSTALLED BY A DIFFERENT VENDOR A WARNING LIGHT CAME ON SAYING THAT I NEEDED TO TAKE MY SUV TO A MECHANIC.

I HAD SEEN THE CHRISTIAN BROTHER FACILITY CLOSE TO MY HOME AND DECIDED TO TAKE IT THERE. ONE OF MY REASONS FOR THIS IS THAT I AM A CHRISTIAN AND ACCORDING TO YOUR WEBSITE THE CHRISTIAN BROTHERS IS A CHRISTIAN ORGANIZATION AS WELL.

ONCE THEY HAD INSPECTED MY VEHICLE THEY REACHED OUT TO ME AND SAID THAT THE DAMAGE TO MY SUV WAS EXTENSIVE AND WOULD COST THOUSANDS OF DOLLARS TO REPAIR. THEY ALSO TOLD ME THAT I SHOULD CALL MY INSURANCE COMPANY. THIER ESTIMATE WAS OVER $4000.

I CONTACTED MY INSURANCE COMPANY AND EXPLAINED THE SITUATION AND FILED A CLAIM. ON MY OWN, I DECIDED TO MOVE MY SUV TO A DIFFERENT MECHANIC THAT WOULD ACCEPT DIRECT PAYMENT VERSUS ME HAVING TO PAY AND THEN SEEK REINBUREMENT. ONCE INSPECTED BY THE OTHER COMPANY THEY PROVIDED ME WITH AN ESTIMATE OF $1026. I HAD PROVIDED THEM WITH A COPY OF THE ESTIMATE FROM CHRISTIAN BROTHERS AND THEY SAID THAT THE CHRISTIAN BROTHERS' ESTIMATE INCLUDED THINGS THAT WERE NOT CONNECTED TO THE ACCIDENT AND THAT THEY SAW NO REASON TO REPLACE ANY OF THOSE ITEMS BECAUSE THEY WERE IN GOOD SHAPE.

THIS IS A BRIEF LIST OF THE ITEMS THAT THEY WANTED TO REPLACE OUTSIDE OF THE DAMAGED PARTS- NEW BRAKES (I HAD JUST REPLACED THEM IN DECEMBER 2022 AND VERIFIED THAT WITH THE OTHER VENDOR WHO INSTALLED THE NEW BRAKES), BOTH FRONT STRUTS AND SWAY BAR END LINKS (EVEN ON THE UNDAMAGED SIDE), BOTH LOWER CONTROL ARMS (EVEN ON THE UNDAMAGED SIDE), BG BRAKE SYSTEM SERVICE (NORMALLY INLCUDED IN A BRAKE JOB ** ACCORDING TO THREE DIFFERENT VENDORS). IN ADDITION, CHRISTIAN BROTHERS STATED THAT THE FRAME MIGHT EVEN BE DAMAGED BUT THE OTHER VENDOR SAID THAT HE SAW NO EVIDENCE THAT WAS THE CASE (VISUAL INSPECTION) AND THEN RAN A DIAGNOSTIC WHICH INDICATED THAT THERE WAS NO DAMAGE TO THE FRAME. ALSO, CHRISTIAN BROTHERS CHARGED ME $140.68 JUST TO INSPECT MY VEHICLE. ADDITIONALLY, THE OTHER VENDOR SAID THAT EVEN IF ALL OF THOSE REPAIRS NEEDED TO BE MADE (WHICH THEY WEREN'T) THE COST SHOULD HAVE BEEN HALF OF WHAT CHRISTIAN BROTHER ESTMATED.

FINALLY, (BECAUSE I HAVE A $1000 DEDUCTABLE) AFTER A RECEIVED THE NEW ESTIMATE, I CONTACTED MY INSURANCE COMPANY TO SEE IF I COULD JUST PAY THE $1026 AND KEEP THE CLAIM OFF MY RECORD BUT THEY RESPONDED "NO" AND BECAUSE OF THE CLAIM MY PREMIUM RATES WOULD INCREASE ON MY NEXT RENEWAL BECAUSE I WOULD NO LONGER HAVE A ZERO CLAIM HISTORY.

SO, BECAUSE CHRISTIAN BROTHERS PROVIDED MY WITH A GROSSLY INFLATED ESTIMATE, MY COST FOR AUTO INSURANCE WILL INCREASE SUBSTANTIALLY FOR AT LEAST THREE YEARS.

CHRISTIAN BROTHERS IS 100% RESPONSIBLE FOR THE INCREASED PREMIUM COST.

OVERVIEW- THEY INFLATED THEIR ESTIMATE, WANTED TO REPLACE PARTS THAT DIDN'T NEED REPLACING AND OUTRIGHT LIED ABOUT THE DAMAGE TO MY VEHICLE. THAT IS SCARE TACTICS 101 TO CON PEOPLE IN A VUNERABLE SITUATION INTO PAYING FOR UNNEEDED REPAIRS.

MY GOAL IS TO INFORM THE PUBLIC OF CHRISTIAN BROTHERS' DECEPTIVE BUSINESS PRACTICES AND SAVE PEOPLE FROM THE PAIN OF BEING RIPPED OFF BY A LESS THAN REPUTABLE COMPANY.

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Preferred solution: Apology

User's recommendation: stay away from these people

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