Christian and Son Heating and Cooling
Christian and Son Heating and Cooling Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative for Christian and Son Heating and Cooling reviews: customers report high prices, poor customer service, warranty disputes, and at least one serious allegation involving installation conduct and missing warranty coverage.
Key Takeaways for Future Customers
- Confirm warranty terms in writing and keep paperwork before purchase.
- Document installs and inspect technicians during service.
- Expect higher price levels and verify any membership, auto-ship, or service agreements.
Negative Feedback / Risk Areas
- Repeated customer complaints about denied warranties and refusal to honor paperwork.
- Poor customer service response and slow resolution through BBB or manufacturer channels.
- Allegations of improper behavior during installation and concerns about refunds or billing disputes.
Positive Feedback
No recent positive feedback is highlighted; reviews emphasize dissatisfaction with product diversity and service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative for Christian and Son Heating and Cooling reviews: customers report high prices, poor customer service, warranty disputes, and at least one serious allegation involving installation conduct and missing warranty coverage.
Key Takeaways for Future Customers
- Confirm warranty terms in writing and keep paperwork before purchase.
- Document installs and inspect technicians during service.
- Expect higher price levels and verify any membership, auto-ship, or service agreements.
Negative Feedback / Risk Areas
- Repeated customer complaints about denied warranties and refusal to honor paperwork.
- Poor customer service response and slow resolution through BBB or manufacturer channels.
- Allegations of improper behavior during installation and concerns about refunds or billing disputes.
Positive Feedback
No recent positive feedback is highlighted; reviews emphasize dissatisfaction with product diversity and service.
Turn one complaint into a collective action
Atlanta, Georgia
Criminals and thieves
- - Bought a unit with a 10 year parts and labor warranty; now they ghost me.
- - Install day: tech checked jewelry box; BBB and American Standard involved.
I bought a unit from them and paid extra for 10 year parts and labor warranty, and I have my paperwork.After 4 years of maintenance with them, now they are ghosting me and claim I have no warranty. Also on install day I caught the tech in my bedroom checking out my jewelry box.
I am working with BBB and American Standard, and I attached my document for them, waiting to see. Complaint will be posted on BBB after it is closed.
User's recommendation: Don’t be a future or any time customer of theirs.See they bet on that you won’t spend more money with attorneys than you would get back. They are scammers.
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