Chopt Creative Salad
Chopt Creative Salad Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chopt Creative Salad has a 2.4 star rating from 4 reviews and customers are mostly dissatisfied, citing service and fulfillment issues.
Key Takeaways for Future Customers
- Check recent Chopt Creative Salad reviews for recurring delivery and order accuracy problems before ordering.
- Expect good menu choices and food quality when items are correct, but plan for high prices.
Negative Feedback / Risk Areas
- Missing items and incorrect extras like avocado or dressing cause Chopt Creative Salad customer complaints.
- Delivery delays, app errors, unresponsive phones, rude staff, and refund requests are frequent.
Positive Feedback
Reviewers note diverse menu options and generally good food when orders are complete.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chopt Creative Salad has a 2.4 star rating from 4 reviews and customers are mostly dissatisfied, citing service and fulfillment issues.
Key Takeaways for Future Customers
- Check recent Chopt Creative Salad reviews for recurring delivery and order accuracy problems before ordering.
- Expect good menu choices and food quality when items are correct, but plan for high prices.
Negative Feedback / Risk Areas
- Missing items and incorrect extras like avocado or dressing cause Chopt Creative Salad customer complaints.
- Delivery delays, app errors, unresponsive phones, rude staff, and refund requests are frequent.
Positive Feedback
Reviewers note diverse menu options and generally good food when orders are complete.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rye Brook, New York
Report Terrible service experience
Im not sure if this location doesnt actually see notes added to an order or just cant follow them? Always an issue, I always end up having to go to the store.
Asked for extra dressing and they actually put none. None.
I paid a delivery fee and extra for extra dressing and I have a dry salad and have to go to the store anyway. Waste.
- Good food
Preferred solution: Price reduction
User's recommendation: Find a location with staff who follows directions
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
App not working
53rd street site in Manhattan charged me for avocado and roast chicken, got home and none of what I ordered was in my salad... not right considering how much I payed!
Check, open your salad in the future before you leave... not fair to customers
- Choices
- Missing items
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInedible Food
Hi, yesterday (7/27) I purchased a salad through Uber Eats. I paid extra to have avocado in my salad.
When it arrived the avocado was literally rock hard. Like usual, it was cut in half, but it was so hard I literally couldnt get my fork into it. I tried to cut pieces out with a knife and the knife couldnt get into it either. I honestly have no idea how the store was able to even cut it to begin with to serve me.
But however they did it, they had to have known it was inedible by the amount of work it took them to cut it. I just dont understand why I paid so much extra for something I couldnt even take one bite out of and was basically just there for decoration.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUNACCEPTABLE
I submitted this order at 11:15AM and the tracking indiciates it's not going to arrive until 12:58PM...thats completely unacceptable.
It should be an hour, TOPS.
Not 1 hour and 45 minutes. That's almost 2 hours to deliver 1 basic salad.
I spent $20 on this!!!
This isn't catering!!!
It literally says in this email below that the estimated time is 11:56. And then the tracking link indicates a WHOLE EXTRA HOUR until arrival??? unacceptable.
Not only that - the app says the salad was picked up at 12:15pm and wont be dropped off here until 12:58PM.
I work 10 minutes down the street from Chop't. Not 30 minutes!
This is unacceptable and I want a refund.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
Manager BRAD Scarsdale location is very obnoxious & not customer friendly at all!!!
No customer service or customer support
No one answers the phone
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