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Chopt Creative Salad

Chopt Creative Salad

choptsalad.com
What is your customer experience with Chopt Creative Salad?

Chopt Creative Salad Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Chopt Creative Salad has 2.4 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Choices, Good food.
    Cons: Missing items.

  • Recent recommendations regarding this business are as follows: "Find a location with staff who follows directions".

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Media from reviews

Chopt Creative Salad - Report Terrible service experience
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salad location service order street extra store avocado extra dressing manager
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Dominique B Wmx

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Verified Reviewer
| map-marker Rye Brook, New York

Report Terrible service experience

Chopt Creative Salad - Report Terrible service experience

Im not sure if this location doesnt actually see notes added to an order or just cant follow them? Always an issue, I always end up having to go to the store.

Asked for extra dressing and they actually put none. None.

I paid a delivery fee and extra for extra dressing and I have a dry salad and have to go to the store anyway. Waste.

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Loss:
$10
Pros:
  • Good food

Preferred solution: Price reduction

User's recommendation: Find a location with staff who follows directions

Rosetta R Tlq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

App not working

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Contains 1 confidential file for company representatives

53rd street site in Manhattan charged me for avocado and roast chicken, got home and none of what I ordered was in my salad... not right considering how much I payed!

Check, open your salad in the future before you leave... not fair to customers

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Loss:
$23
Pros:
  • Choices
Cons:
  • Missing items

Preferred solution: Full refund

Mia C Dax

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Inedible Food

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Original review updated Jul 28, 2023

Hi, yesterday (7/27) I purchased a salad through Uber Eats. I paid extra to have avocado in my salad.

When it arrived the avocado was literally rock hard. Like usual, it was cut in half, but it was so hard I literally couldnt get my fork into it. I tried to cut pieces out with a knife and the knife couldnt get into it either. I honestly have no idea how the store was able to even cut it to begin with to serve me.

But however they did it, they had to have known it was inedible by the amount of work it took them to cut it. I just dont understand why I paid so much extra for something I couldnt even take one bite out of and was basically just there for decoration.

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Preferred solution: Full refund

Larissa P Kfb

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Verified Reviewer
| map-marker Hicksville, New York

UNACCEPTABLE

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I submitted this order at 11:15AM and the tracking indiciates it's not going to arrive until 12:58PM...thats completely unacceptable.

It should be an hour, TOPS.

Not 1 hour and 45 minutes. That's almost 2 hours to deliver 1 basic salad.

I spent $20 on this!!!

This isn't catering!!!

It literally says in this email below that the estimated time is 11:56. And then the tracking link indicates a WHOLE EXTRA HOUR until arrival??? unacceptable.

Not only that - the app says the salad was picked up at 12:15pm and wont be dropped off here until 12:58PM.

I work 10 minutes down the street from Chop't. Not 30 minutes!

This is unacceptable and I want a refund.

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Valerie L Xig

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Verified Reviewer
| map-marker New Rochelle, New York

Complaint

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Manager BRAD Scarsdale location is very obnoxious & not customer friendly at all!!!

No customer service or customer support

No one answers the phone

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