Richard C Ege

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Verified Reviewer
| map-marker Cheyenne, Wyoming

Unfair treatment

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Updated by user Feb 12, 2024

My experience with them was met with changing policy decisions and no people skills what so ever a one sided conversation with no policy standards at all

Original review Feb 07, 2024

I've been a chelco customer for 22yrs my home and 2 rentals.a meter infraction occurred at one of them.chelcos rude customer service employee's are demanding 3475$ and denying service to the other rental. Not knowing this infraction occurred or who it was this seem very unfair to a 74 year old senior citizen who needs this income to have a modest quality of life is this fair treatment of established coop pertisapents please ck policy on this unfair situation

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User's recommendation: Be prepared for unprofessional & unknowable treatment form customer service

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