Junior Reviewer

Now I Feel Like A Criminal!

Update by user Jun 14, 2018

They never got back to me or apologized. They lost me as a customer.

Original review posted by user May 14, 2018
They told me that they had to check sometimes because I had old bills on me. They were checking to make sure my money was real. Now I understood what they were doing but they did not apologize to me when they confirm that my money was real. I felt like I had to apologize to them for getting upset. I think they can act a little more professional and take some accountability for their reactions towards customers. I've been a regular customer until now their food is been delicious I've always looked forward to eating there but now I don't feel comfortable eating there anymore cuz I don't appreciate feeling like a criminal. I wish they would trust people a little more. I have tolerated them not accepting credit cards now they don't accept cash sometimes. I'm afraid it's going to happen again because I sense a lot of fear in these people. I have told them directly how it makes me feel and again I came away feeling like I was at fault just for being upset. I did tell them I understood their position but they still did not apologize to me.
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ID
#1255756 Review #1255756 is a subjective opinion of poster.
Location
Escondido, California
Service
Chitos Taco Shop Customer Care
Pros
  • Food
Cons
  • Attitude of distrust
Reason of review
Poor customer service

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