New Reviewer

China Vision - Undelivered Service Review

This company took my money then they did not provide service they said they would item still broken missing items bad customer service back and forth for 6 months I give up ceros motion cell phone *** item broke after 3weeks sent it back they. Claimed they fixed it ,it wasn't got it back still broken missing charger payed for it in DEC 2013 got it January 2014 broken by February sent back returned to me May 2014 still broken the rest is history
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ID
#493120 Review #493120 is a subjective opinion of poster.
New Reviewer

Chinavasion an Identity theft and money scam comapany

Update by user Apr 25, 2013

Please remove this complaint

the problem was solved

Original review posted by user Feb 22, 2012
"I wanted to buy a "Digital Eyepiece For Telescope-View and Record to PC" and a digital compass for amateur astronomy I registered and placed my order and also a few other items Earlier I ordered a mebook I got a mail saying that I had to send verfication document I sent my Office ID I got a reply saying that it was not acceptable then I send a photo of my Credit Card with numbers except the last four digits not visible as instructed in their site (http://www.chinavasion.com/payment-verification.html) I got a reply saying that credit card not acceptable (mail from them said - "I am afraid that we cannot verify your orders by viewing credit card" Then I sent my Passport with sensitive information not visible as advised by them. I got a reply saying that the document is blurry and they canceled my orders. Online chat person told me that I will be refunded in 24 hours I did not get the refund even after 48 hours. I also have this to say about them I ordered another order (153700* 012-02-20 23:46:23) I got a mail saying that "I'm writing you regarding your Chinavasion order 153****. Due to unexpected system bug on the pricing value calculation, we have to cancel order, ref 153****. Total amount usd 47.87 will be refunded back to your paypal account within next 6 hours. (I did not even give them my paypal account they don't even know my account I paid through credit card! No wonder I am yet to get the money)The above method was new method to cancel orders and not refund(price bug) I am yet to get the refunds. I think they are basically scammers who after ordering ask for identity documents and say that it is not acceptable no matter what you send and then cancel the order and don't refund Be very careful as they also say that it is their discretion to accept or not accept the identity document you send which means they mostly will not accept any document you send in my case a clear scan of passport (which they said was blurry!)and they say you cannot send anything more than 3 MB that is an easy way not to accept any document you send and cancel the order and not refund. They have all my ID docs and also my money There is one thing I dont understand they say that they verify identity to catch fraudsters and also say that it is one time verification First why don't they just put it on the site that they are not responsible for transactions from stolen cards or accounts and second is that there is something very fishy about this "one time verification" what if someone loses their card after their first order then a fraudster uses it, I don't see any logic in this "one time identity verification". I dont understand "one time verfication" for a standard anti-fraud check It is plain identity theft method and scamming by cancelling the orders and not repaying citing silly reasons such as " Price bug" " blurry picture" etc., In addition when I asked for my money back I was given a transaction ID with several numerals and alphabets may be randomly generated by computers that means nothing to me Please note this : They said they refunded to my paypal account which they don't even know! they said within 6 hours and now after two days I am yet to get any money.
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1 comment
#804366

Remember always pay with Paypal as you can dispute the payment or file a claim for your money back I am sure that they are not to be trusted (Crooks)

ID
#299170 Review #299170 is a subjective opinion of poster.
Location
Hyderabad, Andhra Pradesh

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