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Chimes

Chimes

chimes.org
What is your customer experience with Chimes?

Chimes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating from 1 review for Chimes; consumers are mostly dissatisfied and a recent recommendation says "I dont recommend them to anyone". Review reports stolen card and unresolved unauthorized transactions and denied reimbursement after documentation.

Key Takeaways for Future Customers

  • Chimes reviews show a single negative experience highlighting dispute handling.
  • Expect slow or automated responses from customer service on fraud claims.
  • Be cautious about refunds and chargeback processes.

Negative Feedback / Risk Areas

  • Denied reimbursement for unauthorized transactions is a core customer complaint.
  • Reports of no investigation and repetitive generated emails.
  • Reviewer states company did not act like a bank in resolving the issue.

Positive Feedback

No positive feedback appears in the available review.

View full overview ›

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LaShaunda S Qep

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Stolen card

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AI Highlights
  • - Card stolen with unauthorized transactions and no refund.
  • - Same generated email; denial after 24 hours despite documents.

My card was stolen, and unauthorized transactions happened, and they will not give me my money back. They send the same generated email saying the same thing.

They never investigate your case; they deny it after 24 hours. I gave every documentation they asked for and still was denied. They are not a group company.

They need to be reported; they don't assist or act like a bank. I just want my money back.

Loss:
$1000
Cons:
  • You cant get access to all your money at once

User's recommendation: I dont recommend them to anyone

View full review

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