Unclaimed
Chilhowee Motorcycle Leather
2
TOTAL REVIEWS
Chilhowee Motorcycle Leather Owner Review
The owners are rude as ***. The customer service people are nice!!!
ID
Reason of review
Poor customer service
TERRIBLE CUSTOMER SERVICE BY MANAGEMENT
THIS COMPANY HAS THE WORSE CUSTOMER SERVICE I'VE EVER SEEN. I SPENT CLOSE TO A THOUSAND DOLLARS WITH THESE FOLKS OVER THE YEARS AND THEN I SENT THEM AN ITEM TO CUSTOM MAKE. AFTER 2 WEEKS AND NO PHONE CALL, I CALLED THEM. I INFORMED THEM THAT I HADN'T HEARD ANYTHING AND THE SERVICE WAS MUCH BETTER WHEN THEY HAD OTHER CUSTOMER SERVICE PERSONNEL WORKING THERE. I SAID THIS BORDERS ON INCOMPETENCE. THE CUSTOMER SERVICE PERSON I SPOKE WITH TOLD ME SHE WAS NEW. OKAY, I CAN SEE THAT BUT AFTER A WHILE WITH NO SATISFACTION I SAID "LET ME SPEAK WITH YOUR MANAGER." THE MANAGER TOLD ME THAT SHE DID NOT LIKE THE WAY I SPOKE TO HER CUSTOMER SERVICE PERSON AND THEY REFUSED TO COMPLETE MY ORDER. AFTER I WAITED TWO WEEKS JUST FOR A PRICE NOT EVEN FOR THE ITEM. WHAT????? I THOUGHT THE CUSTOMER WAS ALWAYS RIGHT? THESE FOLKS ARE A JOKE. THEY HAD A GIRL WORKING THERE NAMED STEPHANIE THAT WAS FANTASTIC NOW THIS CUSTOMER SERVICE MANAGER, IN MY OPINION, SHOULD BE WORKING IN THE STOCK ROOM...CERTAINLY NOT IN CUSTOMER SERVICE.
ID
Location
Providence, Rhode Island
Cons
- Customer service is terrible
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
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Chilhowee Motorcycle Leather