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ChicSew

ChicSew

chicsew.com
What is your customer experience with ChicSew?

ChicSew Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

ChicSew has a 2.0 star rating from 4 reviews, with 75% unfavorable. Consumers report a medium price level, value discounts and location, and express widespread dissatisfaction with customer service in ChicSew reviews.

Key Takeaways for Future Customers

  • Measure carefully before ordering; sizes often run small.
  • Expect possible delays contacting customer service for exchanges or rush orders.
  • Document shipments and keep tracking for returns and refund claims.

Negative Feedback / Risk Areas

  • Repeated customer complaints about dresses arriving two sizes smaller and poor quality.
  • Unresponsive support, refund delays, and return address confusion.
  • Promotion and free gift codes not honored.

Positive Feedback

Reviewers note discounts, special offers, and location as the most valued aspects.

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Show reviews that mention
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Tamera W Qqa
map-marker Jackson, Mississippi

My dress falling apart

AI Highlights
  • Champagne dress with chest split and center bundle.
  • Top is tearing; waist won't fit.
  • No response; wedding in 4 days; needs address.

The dress that I ordered is a champagne color with the split up the side that goes across the chest and it's got a bundle in the middle. The whole top part is falling apart, nothing around my waist fits and I can't zip it.

I've tried numerous times to reach them and have not had any response. I don't mind paying for overnight shipping. I just need the address. The wedding is in four days.

My phone number is 404-884-****.

Tamera is my name. Thanks.

User's recommendation: Do not order

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Erickson Vyn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Methuen, Massachusetts

No one has answer I’ve sent an email no response.

Honestly at this point I wouldnt recommend them. There is no way to talk to anyway. There promotion was buy one get one free and that wasnt honored.

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Sarah J Cqy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ordered wrong size dress

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My hips are 48 inches waist 40 inches busy 41 inches length 51 inches please change my order. Please help change my dress size order.

User's recommendation: Make sure you measure before ordering

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Danielle H Auf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My refund

AI Highlights
  • They want a refund and ask how long it takes.
  • Their package is lost; no refund yet; Chicsew and UPS say the refund will be full.
Contains 1 confidential file for company representatives
Updated by user Apr 07, 2024

Still never got my money Chicsew says I open a dispute with my bank and it froze my assets until my bank close the dispute they can’t refund me my money sounds very bogos to me

Original review Mar 31, 2024

Yes I confirmed I need my refund how long I gotta wait My packs been lost going on 2 weeks I never received my refund they agreed Chicsew and ups that my refund willl be sent to me in full order a dress with them in February UPS Say the delivery it Came home to no package I dont know if I got scam cause I been order it a month ago still never received my refund I even dispute it with my bank

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Danielle H Auf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need my refund

AI Highlights
  • Package lost; UPS confirmed; refund investigation approved.
  • Refund not received after a month; bank dispute can't close; Chicsew unresponsive.
Updated by user Apr 22, 2024

No I still never received my refund they say my bank open a dispute and it’s freezing my money

Original review Apr 07, 2024

My package was lost I I was suppose to get my refund back my investigation was approved for my refund being ups said my package was lost its been almost a month I havent received my money I cant close the dispute with my bank until they finish they investigation Chicsew said they tried refunded me and it was cancel but if chixcsew and my bank has investigation and Chicsew approved my refund why is the process taking so long my bank notified Chicsew they never responded

Loss:
$190

Preferred solution: Full refund

User's recommendation: Sade Hill Needs her money

View full review
Marcus S Usu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The dress l ordered arrived but it was too small two sizes smaller

AI Highlights
  • Returned within 12 days to the UK address B30 3HY.
  • ChiSee says it should have been returned to China.
  • They don’t know where the dress is.

I sent the dress back within 12 days to the returned address in the UK trackable to Pai you returns B30 3HY in Birmingham.. ChiSee is saying it should have been returned to china not to the Uk. Address where it came from.

They are saying that they dont know where the dress is.

This company does not care about its customers.

User's recommendation: Do not order from them. The quality is poor and the dress sizes are two smaller and the dress arrived very cramped. Bad customer experience

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Ashley W Pjs

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Free Gift

Contains 3 confidential files for company representatives

Advertisement said free gift with the purchase of a dress, but when I tried to put in the code it said not valid.

Preferred solution: Would like the free gift

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natasha d Xlz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I DO NOT ADVISE ANYONE TO ORDER IF YOU DO NOT HAVE A COKE BOTTLE SHAPE.

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The absolute worst company Ive ever dealt with. Then asked me to send them a picture in underwear in order to see my size

Loss:
$152

Preferred solution: Full refund

User's recommendation: Never‼‼‼

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Anonymous
map-marker Norfolk, Virginia

Return

It's too small, looks as it wants to rip, ihave a wedding to attend and I need to exchange asap. Thank you

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Shawnese B Dvx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Question about exchange

I received my dress today, and it is too small, and I would like to know if I can exchange it for another size instead of having to purchase a new dress

Preferred solution: Exchange

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Marquita R Sjx

I have tried to contact customer service, and they have yet to answer, nor have they replied to a message that I sent.

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AI Highlights
  • Need the dress earlier than promised date.
  • Need the dress within 10-15 days for a June 3 wedding; please contact ASAP to arrange expedited delivery.

I've ordered a dress, but I need the dress earlier than than the date given. I am trying to contact customer service to pay for a sooner delivery fee.

I need the dress within 10 to 15 days, so that I have time to prepare it for the wedding I'm in on June 3, 2023. I would like for someone to contact me asap.

Preferred solution: Deliver product or service ordered

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Courtney S Vqb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My dress late

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AI Highlights
  • Rush dress ordered a month ago and nothing has been received.
  • No emails or updates have been received.
  • Calls and emails have gone unanswered.

I order my dress a month ago , paid for a rush order and still have not received anything nor even an email from them ! Ive called and emailed more than once and still no response. Will never order from here again !

Loss:
$100

Preferred solution: Deliver product or service ordered

User's recommendation: Do not recommend

View full review

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