Unclaimed
Chicos Off The Rack
3
TOTAL REVIEWS
Ordering issue
I tried to order from Chicos Off the Rack and my old address came up. I was unable to change it and it turned out that a parenthesis in my phone number and two addresses on the account were problems. Both were addressed on my call and the rep was courteous, knowledgeable and I ended up finishing the order. (
ID
Location
Poolesville, Maryland
New Reviewer
Bad expierience
Return took 2 months and credit was to gift CARD THAT WAS USED AND DISCARDED. Now, it will take another 3 or 4 weeks to receive credit through the mail. VERY DUMB OF CHICOS TO OPERATE LIKE THIS AND YOU CAN ONLY BLAME THE MAIL SO MUCH!!!!!
ID
Location
Fort Lauderdale, Florida
Preferred solution
Let the company propose a solution
New Reviewer
Return
Ordered a blouse in May and had to return for size issue - 2 months later no blouse and a tracking number that does not track. After 3 emails and 22 minutes on hold with customer service I was told I would see a credit in 7-10 days. This is now July 21st....
User's recommendation: I will never order from them again.
ID
Location
Knoxville, Tennessee
Preferred solution
Full refund
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Chicos Off The Rack