Chicos Off The Rack
Chicos Off The Rack Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chicos Off The Rack has 1.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Go elsewhere or go to a Chico boutique. The online store sells cheap China type merchandise.", "I will never order from them again".
Most users ask Chicos Off The Rack for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Chicos Off The Rack has 1.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Go elsewhere or go to a Chico boutique. The online store sells cheap China type merchandise.", "I will never order from them again".
Most users ask Chicos Off The Rack for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Boca Raton, Florida
Very poor quality for 98% of purchases on line. Appears that like many other name brand online stores use a different manufacturer line to make these items. Better quality at Talbots and even Walmart.
Have to return 9 of 10 items purchased. Final sale item is not the same as pictured, but Im stuck with sending it to goodwill.
User's recommendation: Go elsewhere or go to a Chico boutique. The online store sells cheap China type merchandise.
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Verified Reviewer
Lied About Returns
Was told return shipping label meant free return. When I received my credit card refund.it was missing $15!
When I called, they said the shipping label was $7.00 and the Return Fee was $8. WHAT?
This is not disclosed anywhere and employee lied to me regarding return. Will NEVER shop with them again.
Preferred solution: Full refund
Hot Springs, Arkansas
Afterpay declined my outage after they took my 109 dollar payment!
Afterpay declined my purchase through Chicos after they took my $109 payment and I am pissed. I need to know if Im getting my Chicos payment because its still showing on my Afterpay..
Vero Beach, Florida
Not happy
I ordered a necklace and it was nothing like the one at our store here in Paducah! Very cheaply made!
Do not order the jewelry!
Preferred solution: Full refund
Poolesville, Maryland
Ordering issue
I tried to order from Chicos Off the Rack and my old address came up. I was unable to change it and it turned out that a parenthesis in my phone number and two addresses on the account were problems.
Both were addressed on my call and the rep was courteous, knowledgeable and I ended up finishing the order. (
Fort Lauderdale, Florida
Bad expierience
Return took 2 months and credit was to gift CARD THAT WAS USED AND DISCARDED. Now, it will take another 3 or 4 weeks to receive credit through the mail.
VERY DUMB OF CHICOS TO OPERATE LIKE THIS AND YOU CAN ONLY BLAME THE MAIL SO MUCH!!!!!
Preferred solution: Let the company propose a solution
Knoxville, Tennessee
Return
Ordered a blouse in May and had to return for size issue - 2 months later no blouse and a tracking number that does not track. After 3 emails and 22 minutes on hold with customer service I was told I would see a credit in 7-10 days. This is now July 21st....
Preferred solution: Full refund
User's recommendation: I will never order from them again
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